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pharmacy clerk resume example with 3 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Friendly and professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.

Skills
  • Stocking shelves
  • Ordering and stocking medications
  • Resolving customer issues
  • Labeling prescriptions
  • Verifying orders
  • Cash Handling
  • Documentation management
  • Operations support
  • Organization
  • Inventory management
  • Project organization
  • Process improvement
  • MS Office
  • Business operations
  • Invoice generation
  • Customer service
  • Communications
  • Planning and coordination
  • Problem resolution
  • Insurance billing
  • Supervision
  • Relationship development
  • Administrative support
  • Team building
  • Team management
Experience
12/2019 to Current Pharmacy Clerk Kroger | Kaysville, UT,

As a pharmacy clerk i played many roles in the pharmcy, some of those include, answering calls from both patients and Dr offices, making sure the patients felt taken care of and made a priority, I made sure the office was in working order, took medication requests, sent in and faxed refill requests, and these are just a few of the tasks that I was responsible for.

  • Answered customer questions regarding medication.
  • Supported pharmacist in preparing the prescriptions daily.
  • Prepared medication labels with item name and quantity.
  • Restocked shelves and prepared expired drugs for return.
  • Communicated with insurance companies for billing purposes.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
  • Handled over multiple customer accounts daily in pharmacy., maintaining accuracy to prevent data errors.
08/2019 to 12/2019 Grocery Store Manager Kroger | La Habra, CA,

This was a transition job for me, this was my first real job after moving to the state and it was communicated to my employer at the time.

  • Managed schedules, customer service and project planning.
  • Responded to customer concerns and conveyed details about results.
  • Suggested additional items to every customer to increase sales.
  • Trained new hires on customer service and rotation practices.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
05/2019 to 08/2019 Camp Staff Member Pango Group | Torrance, CA,

This was a job that was actually under my dad and it was the reason for my move to Oklahoma, however i do not regret it. Also it is a summer camp so it was seasonal.

  • Established, identified and assessed event goals and intended outcomes.
  • Diversified recreational offerings by building and overseeing activity schedule.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention.
  • Created and led safety training workshops for employees.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Attained facility targets, including revenue goals and member retention rates.
  • Promoted monthly events and activities to increase participation and revenue.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
05/2018 to 05/2019 Receptionist Vision Clinic | City, STATE,

This was the last job that I had in Missouri before I made the move to Oklahoma

  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Rendered information to callers and drafted office emails.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education and Training
Expected in 05/2015 High School Diploma | Ava High School, Ava, MO GPA:
Expected in | Missouri Valley College, Marshall, MO GPA:
Expected in 10/2017 | Cosmetology Paul Mitchell The School Springfield, Springfield, MO GPA:

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Resume Overview

School Attended

  • Ava High School
  • Missouri Valley College
  • Paul Mitchell The School Springfield

Job Titles Held:

  • Pharmacy Clerk
  • Grocery Store Manager
  • Camp Staff Member
  • Receptionist

Degrees

  • High School Diploma
  • Some College (No Degree)

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