Pharmacy Clerk Resume Example Kroger

PHARMACY CLERK

Summary

Friendly professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Hardworking and reliable with strong ability in communications. Offering time and dedication to be the best I can. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Verifying orders
Stocking shelves
Resolving customer issues
Pharmacy practices
Supporting pharmacy operations
Inventory control
Operations support
Cash Handling
Customer service skills
Documentation management
Problem resolution
Project organization
Administrative support
Team building
Team management
Customer service
Relationship development
Organization
Communications
Planning and coordination
Menu memorization
Safe food handling
Point of Sale (POS) system operations
Food safety understanding
Relationship management

Conflict and dispute resolution
Check payment processing
Price memorization
Sales techniques
Effective customer upselling
ID verification
Merchandise restocking
Returns and exchanges
Cash management
Customer assistance
Cash register operation
Coin counting
Credit and cash transactions
Training and mentoring
Cash drawer balancing
Behavioral/cognitive skills development
Active listening
Critical thinker
Excellent reading comprehension
Effective listening
Calm under pressure
Peer Counseling
Exceptional problem solver
Office administration

Education and Training

High School DiplomaBarton High SchoolCity,State,05/2017

Some College (No Degree)Phillips Community College of The University of ArkansasCity,State,

Experience

KrogerPharmacy Clerk | Franklin , WI10/2019 to Current

Smoothly resolved problems and helped pharmacy customer issues to achieve patrons' satisfaction.
Restocked shelves and prepared expired drugs for return.
Answered patient questions regarding medication.
Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Answered telephone calls in a timely matter and assisted customers by directing calls to appropriate personnel.
Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Uncle Julio'sWaitress | Raleigh , NC09/2018 to 10/2020

Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Calculated charges, issued table checks and collected payments from customers.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Prepared salads and appetizers to back up kitchen staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Partnered with team members to efficiently serve food and beverages.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phones politely and promptly, accurately recording and confirming reservations.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.

Schulte Hospitality GroupFront Desk Clerk | Indianapolis , IN08/2019 to 10/2019

Reviewed account information and individual customer charges to produce correct bills.
Maintained clean and presentable reception area to maintain professional business reputation.
Managed customer complaints and rectified issues to complete satisfaction.
Addressed and welcomed guests to business per day, improving overall customer service and engagement.
Processed payments, issued bills and kept drawers accurate to meet financial targets.
Assisted with administrative tasks, including filing, answering phones and weighing trucks in and out.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Input customer data using Excel software and made immediate updates to reflect room changes.

Uncle Julio'sWaitress | Spring , TX03/2017 to 09/2018

Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Calculated charges, issued table checks and collected payments from customers.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Prepared salads and appetizers to back up kitchen staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Partnered with team members to efficiently serve food and beverages.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phones politely and promptly, accurately recording and confirming reservations.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.

Resume Overview

School Attended

Barton High School
Phillips Community College of The University of Arkansas

Job Titles Held:

Pharmacy Clerk
Waitress
Front Desk Clerk

Degrees

High School Diploma
Some College (No Degree)

Pharmacy Clerk Resume Example

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