pharmacy clerk resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Alert Pharmacy Clerk with 3 years of experience in carrying out day-to-day activities in active pharmacy settings. Knowledgeable and capable in managing pharmacy inventory, providing prescription medications, following regulations and protocols and providing customer service. Consistent in prioritizing safety by disposing of outdated medications properly and reporting any issues or unsafe situations. I also have knowledge of the medical field including Nursing due to the fact that I helped and studied under my mom while she chased her goal of becoming a Nurse. I have also worked with some Physical Therapists in learning how to build plans and folders for clients. I understand how to work with people to come up with the most satisfying results for them.

  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Relationship Building
  • Time Management
  • Addressing Customer Inquiries
  • Verbal and Written Communication
  • Answering and Routing Calls
  • Mathematical Reasoning
  • Microsoft Office
  • Payment Processing
  • Pharmaceutical Supply Storage
  • Cash Handling
  • Cash Register Operations
  • Medication Storage and Labeling
  • Customer Service
  • Prescription Filling
  • Cleaning and Sanitizing
  • Medical Documentation
  • Quality Assurance
  • Advising Patients
  • HIPAA Compliance
  • Cost Estimates
  • Customer Identification Checks
  • Equipment Setup
  • Insurance Verification
  • Medical Billing
  • Insurance Claim Filing
  • Analytical Thinking
  • Patient Safety
  • Managing Customer Complaints
Work History
Pharmacy Clerk, 05/2019 - Current
Kroger Long Beach, CA,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Assisted pharmacist by filling prescriptions for over 200 customers daily and responding to patient questions regarding prescription and medication-specific issues.
  • Processed incoming drug orders.
  • Prepared bills for insurance companies.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Counted and labeled prescriptions with correct item and quantity.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Communicated instructions to patients or caregivers.
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Maintained energy and enthusiasm in fast-paced environment.
Shift Leader, 09/2018 - 12/2018
Domino's Pizza Ann Arbor, MI,
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Coached team members in techniques necessary to complete job tasks.
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Enforced company policies and regulations with employees.
  • Mentored newly hired employees on equipment and developed training manual for all to use for reference purposes.
Camp Counselor, 05/2018 - 07/2018
City Of Copperas Cove Copperas Cove, TX,
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Developed age-appropriate arts and crafts activities such as board games and arts and crafts to encourage campers' artistic skills development and creative expression.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Transported and escorted program participants to and from activities and on field trips.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Designed enjoyable and innovative customized training programs based upon fitness goals.
: Kinesiology, Expected in 12/2021
Montgomery College - Rockville, MD
Status -

I am currently still enrolled at Montgomery College due to financial reasons but I do maintain a 3.3 GPA with no C's as I am trying to get into a prestige grad program at the University of Maryland College Park.

High School Diploma: , Expected in 05/2018
Paint Branch High School - Burtonsville, MD
Status -

I graduated from Paint Branch High School in 2018 with honors for the French Honor Society. I was also part of many activities and clubs like the African Student Association. I was a key member/captain of our track team all four years of and was awarded many medals and certificates for being a valuable member of the team. I made the honor roll list most quarters, aided in the principles office senior year as I only needed one class to graduate. Interned at Laurel Hospital my senior year learning the management of hospitals and patients. I graduated with many college credits already since I took and passed my AP classes and exams.

French :
Limited Working:
Negotiated :

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Resume Overview

School Attended

  • Montgomery College
  • Paint Branch High School

Job Titles Held:

  • Pharmacy Clerk
  • Shift Leader
  • Camp Counselor


  • High School Diploma

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