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Pharmacy Clerk Resume Example

Resume Score: 80%

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JP
PHARMACY CLERK
Summary

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Apt at maintaining relationships with customers and clients based on trust, loyalty and skilled service. Insightful seller with knowledge of data analysis, inventory management and shipment processing.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Skills
  • Customer service
  • Issue resolution
  • Payment processing
  • POS systems
  • Customer greeting
  • Coin counting
  • Credit and cash transactions
  • Scanner operations
  • Staff mentoring
  • ID verification
  • Merchandise restocking
  • Customer assistance
  • Credit card payment processing
  • Retail sales customer service
  • Problem-solving abilities
  • Promotional support
  • Active listening
  • Customer relations
  • High-energy attitude
  • Microsoft Office expertise
  • Technologically savvy
  • Process optimization
  • Business development understanding
  • Product organization
  • Sales expertise
  • In-store support
  • Invoice preparation
  • Team building
  • Problem resolution
  • Project organization
  • Process improvement
  • Organization
  • Planning and coordination
  • Stocking shelves
  • Preparing bulk medications
  • Labeling prescriptions
  • Supporting pharmacy operations
  • Operations support
  • Customer service skills
  • Cash Handling
  • Inventory control
  • Pharmacy practices
  • Insurance billing
Experience
Pharmacy Clerk / Company Name - City, State03/2020 - Current
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Documented conversations with customers to track requests, problems and solutions.
  • Communicated with insurance companies for billing purposes.
  • Prepared medication labels with item name and quantity.
  • Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service Representative, Order Fulfillment / Company Name - City, State12/2018 - Current
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Educated customers on special pricing opportunities and company offerings.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
Cook / Company Name - City, State07/2016 - 12/2018
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Operated all kitchen equipment safely to avoid injuries.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
Concessions Worker / Company Name - City, State07/2017 - 09/2017
  • Quickly and efficiently processed payments and made accurate change.
  • Maintained exceptional standards of customer service during high-volume, fast-paced operations.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Tailored orders to address customer allergies and gluten concerns.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Assisted customers, including answering questions and preparing orders.
  • Answered guest questions, delivering most accurate and updated information available.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Education and Training
Middle Tennessee State University - City, StateExpected in 05/2023Bachelor of Science: Psychology
  • Minor(s) in Neuroscience and Italian
Middle Tennessee State University - City, StateExpected in 05/2025Master of Science: Clinical Psychology
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Middle Tennessee State University

Job Titles Held:

  • Pharmacy Clerk
  • Customer Service Representative, Order Fulfillment
  • Cook
  • Concessions Worker

Degrees

  • Middle Tennessee State University - City, State Expected in 05/2023 Bachelor of Science : Psychology
    Middle Tennessee State University - City, State Expected in 05/2025 Master of Science : Clinical Psychology

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