LiveCareer-Resume

pharmacy clerk resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Friendly [Type] professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Stocking shelves
  • Resolving customer issues
  • Supporting pharmacy operations
  • Cash Handling
  • Critical thinking
  • Reliable & trustworthy
  • Computer skills
  • Microsoft Office
Experience
11/2021 to Current Pharmacy Clerk Unitedhealth Group Inc. | Buffalo, NY,
  • Restocked shelves and prepared expired drugs for return.
  • Communicated with insurance companies for billing purposes.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Supported pharmacist in preparing daily prescriptions.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Counted and balanced cashier drawers.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Answered [Number] telephone calls in average [Timeframe] and assisted customers by directing calls to appropriate personnel.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
12/2019 to 06/2022 Server Shift Leader Bd (Becton, Dickinson And Company) | Salt Lake City, UT,
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Managed tables throughout dining room to execute service at highest level.
  • Maintained thorough knowledge of menu to describe dining options.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Worked with management to coordinate special functions and events.
  • Verified legal drinking age before serving beer, wine and liquor to comply with state law.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Provided exceptional service to high volume of daily customers.
  • Leveraged POS system to receive and take guest orders and process payment.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Attended meetings to learn and share information and find ways to enhance customer dining experience.
12/2014 to 02/2019 W Hammer Ln Shirasoni Japanese Restaurant | City, STATE,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Set up dining room to meet hospitality and service standards.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Documented food orders and ran items to guest tables in dining room.
  • Made reservations for guests up to [Number] days in advance.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
Education and Training
Expected in 11/2021 to to Certificate | Pharmacy Technology Carrington College, Stockton, CA GPA:
Expected in 05/2010 to to High School Diploma | Calla High School, Aneta, ND, GPA:

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Resume Overview

School Attended

  • Carrington College
  • Calla High School

Job Titles Held:

  • Pharmacy Clerk
  • Server Shift Leader
  • W Hammer Ln

Degrees

  • Certificate
  • High School Diploma

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