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pharmacy clerk resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Personable [Type] professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians. s. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Processing payments
  • Stocking Shelves
  • Secure Storage of Medications
  • Interpreting Orders
  • Answering Customer Questions
  • Patient Care
  • Receiving Incoming Supplies
  • Assisting Pharmacists
  • Cash Register Operation
  • Cleaning
  • Customer care standards
  • Recordkeeping skills
Work History
08/2019 to Current Pharmacy Clerk Cvs Health | Carmel, IN,
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Resolving customers problems and concerns.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
03/2015 to 01/2019 Pharmacy Technician Trainee Southeast Alaska Regional Health Consortium | Hydaburg, AK,
  • Collected co-payments or full payments from customers.
  • Restocked automated medication dispensing equipment.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
09/2012 to 05/2014 CNA Faith Regional Health Services | Norfolk, NE,
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
09/2010 to 07/2012 CMA/Certified Nursing Assistant Waterford | City, STATE,
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Documented care actions by completing records and logs in medical software system.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Administered medications or treatments directed by nurse or physician.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Education
Expected in 06/2006 to to High School Diploma | Lake Roosevelt High School, Coulee Dam, WA GPA:

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Resume Overview

School Attended

  • Lake Roosevelt High School

Job Titles Held:

  • Pharmacy Clerk
  • Pharmacy Technician Trainee
  • CNA
  • CMA/Certified Nursing Assistant

Degrees

  • High School Diploma

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