Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Skills
Dusting
Interior and exterior cleaning
Able to lift 50 lbs.
Focused and detail-oriented
Customer service
Inventory management
Security systems
Problem resolution
Planning and coordination
Relationship development
Invoice generation
Communications
Team building
Leadership development
Experience
05/2015 to Current
Personal House CleanerMerakey – Springfield, PA,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Thoroughly cleaned to maintain organized and welcoming environment.
Interacted pleasantly with clients and patrons when performing daily duties.
Reduced average cleaning time per room from 40 to 15 minutes.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
08/2010 to 04/2015
Personal Care AssistantDHS/DORS – City, STATE,
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Scheduled recurring service appointments to provide client care as needed.
Transported clients to complete required tasks such as medical appointments and grocery shopping.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Assisted with meal planning to meet nutritional plans.
Coordinated with doctors and registered nurses to develop care plans for patients.
Built strong and trusting rapport with clients and loved ones.
Provided ongoing compassionate patient care for each client.
Transported patients to and from medical, dental and personal care appointments.
Monitored health and well-being of each client, including any significant health changes.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Helped clients with personal needs from exercise to bathing and personal grooming.
Cleaned homes and performed light chores to ensure clients' safety and comfort.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Laundered clothing and bedding and changed linens 1 times per everyday to prevent spread of infection.
08/2004 to 09/2010
Cashier ManagerFanning Oil Company – City, STATE,
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Resolved customer problems by investigating issues, answering questions and building rapport.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Maintained inventory accuracy by counting stock-on-hand and reconciling
Contributed to positive, organized store appearance through stoking and cleaning.
Built and maintained effective working relationships with peers and upper management.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Contributed to positive, organized store appearance through stoking and cleaning.
03/2001 to 08/2004
Waitress SupervisorPizza Hut – City, STATE,
Handled over $8500 worth of cash and card transactions daily with accuracy and efficiency.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Supervised team of 5 employees in restraunt establishment, maintaining positive and productive atmosphere to enhance employee experience.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Oversaw food preparation, production and presentation according to quality standards.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
Maintained optimal inventory levels and kept food costs in line with budget limitations.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Education and Training
Expected in 10/2001
GED: Astoria High School - Astoria, IL, GPA:
Additional Information
I am a hands on kind of person that catches on and learns her job tasks, at an outstanding fast pace. I respect my job, all my fellow employees, but most importantly, the customer. Throughout the years, my training and skill levels are very high, within the aspect of working well with others, working with money, food, and seeing to it that my customers are very satisfied.
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