personal care worker resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.

  • Privacy and confidentiality
  • Community integration
  • Meal planning and preparation
  • Strategic planning
  • Policies and procedures
  • Staff Management
  • Verbal and written communication
  • Food and beverage pairings
  • Dining area maintenance
  • Sales expertise
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Customer/Client relations
  • Professional demeanor
  • Shorthand writing
  • Security awareness
Work History
Personal Care Worker, 03/2019 to 06/2021
Erickson LivingDallas, TX,
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and assisted residents through individual service plans.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Server/Bartender, 06/2018 to 12/2018
The Paradies ShopsCleveland, OH,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Moved and set up seating, prepared extra silverware prior to arrival of large groups.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Data Entry/Receptionist, 11/2017 to 04/2018
PNR RepossessionCity, STATE,
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Supported multiple departments with special projects.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Monitored database updates and verified for correctness.
  • Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of health education programs.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Received incoming calls and handled data requests from internal stakeholders.
  • Gathered data from multiple sources and programs.
  • Gps and log location of repossession for field workers
  • Worked closely with Capital Credit Unions
  • Handled customer complaints

Field Supervisor/Personal Care Worker, 01/2017 to 07/2017
Colorado Compassionate Care LLCCity, STATE,

Assisted clients with daily living needs to maintain self-esteem and general wellness.

  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Scheduled and accompanied clients to medical appointments.
  • Trained all new employees
  • Was on call half the month
  • Did routine home checks for quality of care
Manager/Server, 03/2016 to 08/2016
Taste Of IndiaCity, STATE,
  • Checked establishment, service stands and aisle area cleanliness before welcoming guests.
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Led team of servers to consistently meet customer service and sales targets.
  • Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
High School Diploma: , Expected in 05/2014
Dolores High School - Dolores, CO

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Resume Overview

School Attended

  • Dolores High School

Job Titles Held:

  • Personal Care Worker
  • Server/Bartender
  • Data Entry/Receptionist
  • Field Supervisor/Personal Care Worker
  • Manager/Server


  • High School Diploma

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