personal care attendant resume example

• Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime.
• Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
• Monitor and manage all expense within the allotted budget.
• Establish key financial strategies to enhance business profitability.
• Develop standard accounting procedures to improve financial operations efficiency.
• Review annual budgets and recommend any changes if needed. Assist in account payable and receivable activities. Generate financial reports related to budgets, account payables, account receivables, expenses, etc.
• Ensure accurate calculation and distribution of salaries and other benefits to employees. Establish accurate forecasts regarding expenses and revenues and manage regular reporting requirements. Monitor competitor activity and stay updated about latest industry trends.

• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Created PowerPoint presentations for business development purposes.
• Scheduled office meetings and client appointments for staff teams.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Managed filling systems for electronic and hard copy documents to keep organized records.
• Executed record filing system to improve document organization and management.
• Maintained staff directory and company policy handbook for human resources department.
• Organized weekly staff meetings and logged minutes for corporate records.
• Interacted with contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Assist the Engineering Department; (Team Members, Managers, Supervisors and Director).
• Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
• Handled incoming and outgoing shipping and receiving activities.

Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch

• Build barricades on side of highways and plants.
• Build tents for disaster relief families at airport.
• Load trucks with furniture and several other jobs in the field.