Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Goal-driven Healthcare professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of management with leading staff development with supporting and training . Motivated to learn, grow and excel. Personable with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.
Skills
Customer service
Detail oriented
Strong communication skills
Inventory
Privacy and confidentiality
Employee hiring and retention
Computer skills (Word, Excel, Power Point)
Cashiering
Filing
Financial
Managerial
Schedule Management
Staff collaboration
Work History
04/2019 to CurrentPersonal Care AttendantCross Keys Village | New Oxford, PA,
Kept close eye on client vital signs, administered medications and tracked changes in behavior to keep guardian well-informed.
Provided safe mobility support to help patient move around personal and public spaces.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Offered social support by transporting individual to events and activities, in addition to medical appointments
Kept patient mentally alert by entertaining, conversing and reading aloud to patients.
01/2015 to 02/2019Program CordinatorFoot Locker | Aiea, HI,
Provided ongoing direction and leadership for program operations.
Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
Established goals and created action plans to achieve goals.
Prepared monthly reports for upper management.
Worked alongside professionals to outline and implement program plans and objectives.
Supported programs by nurturing professional relationships with community members.
Met and collaborated with staff to uncover issues, identify applicable solutions and offer guidance.
Interviewed and recommended team members for hire.
Implemented strategies to increase program effectiveness.
Determined customer needs and developed program initiatives according to preferences.
Monitored employee work and developed improvement plans.
Oversaw administrative functions including appointment scheduling, payroll and financial reimbursement of expenditures.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Assisted with community resources, including healthcare, mental health, appointment scheduling, and insurance.
Maintained regular communication between departments via email and phone calls to coordinate program logistics.
Kept records of expenses and monitored budget while recommending opportunities for cost savings.
Responded to inquiries from doctors, nurses and patients with accurate information.
Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
Developed and distributed employee work schedules based on operational needs and employee requests.
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Coordinated with other healthcare providers concerning treatment plans for patients.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
06/2011 to 09/2011CashierTemco | Lowell, MA,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items to promote loyalty and satisfaction.
Operated cash register for cash, check and credit card transactions with accuracy.
Assisted customers by answering questions and fulfilling requests.
Counted cash in register drawer at beginning and end of shift.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
05/2007 to 03/2011SITE SUPERVISORNHS | City, STATE,
Responded to inquiries from doctors, nurses and patients with accurate information.
Developed and updated department goals and achievements throughout fiscal year.
Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
Developed and distributed employee work schedules based on operational needs and employee requests.
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Coordinated with other healthcare providers concerning treatment plans for patients.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Oversaw all financial transactions and management functions, strategically managing operating budget.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Provided ongoing direction and leadership for program operations.
Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
Adjusted program mechanics to account for changing conditions.
Worked alongside professionals to outline and implement program plans and objectives.
Monitored employee work and developed improvement plans.
Prepared monthly reports for upper management.
Devised, implemented and monitored program plans and schedules.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Maintained regular communication between departments via email and phone calls to coordinate program logistics.
Developed and deepened productive relationships to assist with defining requirements, executing plans and strengthening leadership.
Implemented strategies to increase program effectiveness.
Assisted with community resources, including healthcare, mental health, appointment scheduling, and insurance.
Supported programs by nurturing professional relationships with community members.
Established goals and created action plans to achieve goals.
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Oversaw administrative functions including appointment scheduling, payroll and financial reimbursement of expenditures.
Education
Expected in 07/2020Associate Degree | Business AdministrationSouthern New Hampshire University, Southern New Hampshire, GPA:
Expected in AS | Business Administration, Business, AccountingDuluth Business University, Duluth, MN, GPA:
Was not able to continue schooling at that time (due to family hardships). When I intended to return, the University had closed its doors.
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