personal care assistant resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Reliable personal care professional bringing 5 years of experience in Personal Care Assistant roles. Accustomed to addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Skills
Medication management
Compassionate patient care
Behavior redirection
Tact and diplomacy
Adaptable under pressure
Client relationship management
Meal planning
Household organization
Compassionate client care
Client safety and first aid
Client documentation
Community activities
Knowledge of state regulations
Care plan management
Housekeeping
Client satisfaction
Meal preparation
Wound care
Proper phone etiquette
Experience
Personal Care Assistant, 06/2015 - Current Right At Home – Sioux Falls, SD,
Transported clients to complete required tasks such as medical appointments and grocery shopping.
Laundered clothing and bedding and changed linens 2 times per week to prevent spread of infection.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Monitored vital signs and medication use, documenting variances and concerning responses.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Assisted with meal planning to meet nutritional plans.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Helped clients with personal needs from exercise to bathing and personal grooming.
Reported concerns to supervisory RN nurses to maintain optimal care for all client needs.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
Monitored health and well-being of each client, including any significant health changes.
Built strong and trusting rapport with clients and loved ones.
Cashier, 02/2020 - 08/2020 Legacy Traditional Schools – Glendale, AZ,
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Inspected items for damage and obtained replacements for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Welcomed customers, offering assistance to help find necessary store items.
Assisted customers with account updates, new service additions and promotional offers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed customer payments quickly and returned exact change and receipts.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues regarding customer complaints and escalated worsening concerns to LOD for remediation.
Sales Associate, 09/2018 - 02/2020 Aarons – Ann Arbor, MI,
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed household and personal items and checking inventory for items at other locations.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Helped average of 20-30 customers per day by responding to inquiries and locating products.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Introduced customers to new offerings and updated accounts.
Education and Training
: Medical Laboratory Technology, Expected in - North Arkansas College - Harrison, AR GPA: Status -
Trio Member, History Club, Agricultural Club, and SGA Club
Dean's List Honoree May 2013, December 2013, May 2016, December 2016
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