Friendly Personal Care Aide with proven history of working closely with patients, families and doctors for comprehensive at home patient care. Dedicated to compassionate, detailed and individualized plans for long-term success.
Hardworking Advocate offering deep dedication to meeting client needs. Empathetic and caring and quickly building rapport. Maintain confidentiality with sensitive and health-related matters.
Skills
Clear Communication
Social Perceptiveness
Caring Companionship
Attentive to People
Decision Making
Sound Judgment
Critical Thinking
Supportive Personality
Incapacitation care
Relationship Building
Team Collaboration
Bedside Care
Independent Thinking
Word Processing
Blood Glucose Monitoring
Injury Prevention
Meal Planning
Experience
Personal Care Assistant, 12/2016 to 05/2017 Qtc Management, Inc. – Franklin, WI,
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Provided ongoing compassionate patient care for each client.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Reported concerns to nurse supervisor to promote optimal care.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Maintained clean and well-organized environment for client happiness and safety.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Monitored vital signs and medication use, documenting variances and concerning responses.
Advocate, 02/2015 to 10/2016 Great Circle – Saint Louis, MO,
Identified appropriate community resources and provided referrals for services.
Completed reports, paperwork and documentation accurately and on time.
Identified appropriate community resources and provided clients with referrals.
Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Built trust and rapport with clients by delivering information on [Type] services and supporting client decision making.
Built knowledge of resources available to victims, either through private groups, publicly sponsored programs or community resources.
Responded to hotline calls, offering assistance and support information after assessing needs.
Cashier, 09/2014 to 03/2015 Vallarta Supermarkets – East Los Angeles, CA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Sales Associate, 09/2006 to 10/2013 Five Star Quality Care, Inc. – Lincoln, NE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built trusting relationships with customers by making personal connections.
Met merchandise processing standards and maintained organized and accessible work area.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Coordinated activities with other departments to ensure quality customer service.
Acted as initial contact in addressing customer concerns.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Education and Training
Bachelor of Science: General Psychology, Expected in 07/2019 Colorado Technical University - Colorado Springs, CO GPA:
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