personal care assistant resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dependable Personal Care Assistant aiming to fulfill opportunity to use excellent organization skills demonstrated through an impeccable history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities.

Compassionate Patient Services Coordinator equipped with top-notch administrative, billing and customer service skills. Manages appointments and scheduling with organized approach. Proficient in coordinating insurance authorizations and maintaining medical records.

Efficient Patient Service Representative with 5 years of experience working in nursing home. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through every step of the healthcare process.

Competent medical administrative professional offering 16 years of experience working with patients. Successful at helping office patients and callers, updating charts and handling bookkeeping needs. Conversational skills in English.

  • Efficient and attentive Patient Service Specialist with ample experience managing patient charts, processing payments and scheduling procedures. Detailed patient advocate motivated to support rapid customer journey to wellness. Medical coding expert with extensive knowledge of insurance languages and billing channels for optimal patient savings.
  • Compassionate patient care
  • Medication management
  • Client relationship management
  • Proficient with EMR
  • Adaptable under pressure
  • First-aid and CPR
  • Client documentation
  • Compassionate client care
  • Medication administration
  • Proper phone etiquette
  • Cash management experience
  • Housekeeping
Personal Care Assistant, 08/2007 - 12/2012
Regional Health Rapid City, SD,
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Monitored health and well-being of each client, including any significant health changes.
  • Provided ongoing compassionate patient care for each client.
  • Built strong and trusting rapport with clients and loved ones.
  • Reported concerns to supervisory Administrator to maintain optimal care for all client needs.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding and changed linens 1-2 times per day to prevent spread of infection.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Medication pass out of residents
Front Desk Receptionist, 04/2012 - 11/2012
Education Affiliates Essington, PA,
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Answering phone
  • Schedule appointments
  • Verification of insurance
  • Maintain charting
  • Filing
Patient Services Specialist, 08/1996 - 05/2007
A.O. Fox Oneonta, NY,
  • Answered over 50 telephone calls per day to schedule appointments and answer patient questions.
  • Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
  • Organized and maintained patient charts with proper classification and filing systems.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Answered patient questions and fielded complaints.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointment and procedures with meditech emr.
  • Checked daily doctor schedules and verified insurance.
  • Referred patients to appropriate professionals and services.
  • Ran credit card batches and balanced deposits on daily basis.
  • Coordinated between patients and healthcare professionals to meet patient needs.
Education and Training
: Business Administration And Management, Expected in
University Of Pittsburgh - Bradford - Bradford, PA
Status -
High School Diploma: , Expected in 06/1982
Otto-Eldred High School - Duke Center, PA
Status -

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Resume Overview

School Attended

  • University Of Pittsburgh - Bradford
  • Otto-Eldred High School

Job Titles Held:

  • Personal Care Assistant
  • Front Desk Receptionist
  • Patient Services Specialist


  • Some College (No Degree)
  • High School Diploma

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