Responsible and driven healthcare worker with excellent communication and people skills
Highlights
Strong medical ethic
Strong clinical judgment
Enthusiastic caregiver
Problem resolution ability
Extensive medical terminology knowledge
CPR/BLS certified
Medication administration expert
Psych and mental health care proficiency
Culturally sensitive
Microsoft Office proficiency
Self-directed
Results-oriented
Meticulous attention to detail
Professional and mature
Strong problem solver
Resourceful
Dedicated team player
Strong interpersonal skills
Understands grammar
Medical terminology
Schedule management
Experience
Personal Care Assistant February 2015 to April 2015ARCADIA HOME CARE & STAFFING － Bangor, ME
Worked with older adults and persons with disabilities in a residential setting to provide assistance with Activities of Daily Living (ADLs), Instrumental Activities of Daily Living (IADLs), and health maintenance activities
Mental Health Rehabilitation Technician October 2014 to CurrentFellowship Health Resources, Inc － Bangor, ME
Provide general daily care and support to program individuals
Assist young adult through geriatric clients with chronic mental illnesses in learning the necessary daily living skills to achieve social, economic, emotional, and personal independence.
Answer telephones
Organized files, faxed reports and scanned documents.
Managed the day-to-day client calendar
Work closely with outside care providers to communicate facility and patient needs
Cashier August 2013 to November 2014Target － Bangor, ME
Computed sales prices, total purchases and processed payments.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Placed special orders and called other stores to find desired items.
Operated a cash register to process cash, check and credit card transactions.
Sandwich Artist January 2013 to CurrentSubway － Hampden, ME
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Carefully maintained sanitation, health and safety standards in all work areas.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Education
Bachelor of Science : Mental Health and Human Services Women and Gender Studies, 2019University of Maine at Augusta - Bangor － Bangor, MEMental Health and Human Services Women and Gender Studies
Skills
Extensivly trained on HIPPA compliance
Customer service experience
Great organizational skills
Advanced problem solving skills
Computerized charting experience
Advanced medical office skills
Enthusiastic people person
Medical terminology experience
Able to work in a fast-paced and stressful environment with ease
