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personal care assistant resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Friendly professional with more than eight years Medical Office experience commended as physically strong, patient individual with calm demeanor. In-depth understanding of medical terminology, Hippa certified, coding ,billing, medical tools and equipment operations, including computer and switchboard equipment operations. Committed to providing top-notch care to disabled, impaired and chronically ill individuals, as well as patient scheduling and making appointments.

Skills

Compassionate patient Care

Customer Service Skills

Over eight years In Medical office skills

  • First-aid and CPR
  • Adaptable under pressure
  • 30 WPM typing speed
  • Proper phone etiquette
  • Time management
  • Patient chart documentation
  • Compassionate patient care
  • Medication management
  • Dependable and Reliable
Experience
Personal Care Assistant, 07/2019 - 04/2020
Prestige Care, Inc Carson City, NV,
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Transported clients to complete required tasks such as medical appointments and grocery shopping.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Cleaned homes and performed light chores to ensure clients' safety and comfort.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Monitored health and well-being of each client, including any significant health changes.
Team Leader, 05/2018 - 03/2019
Key Tronic Corporation El Paso, TX,
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Integrated process improvements to increase overall workflow.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
Machine Operator, 06/2005 - 01/2010
Treehouse Foods Works, PA,
  • Monitored machines in operation to detect malfunctions and identify product defects.
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Planned and laid out work to meet production and schedule requirements.
  • Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper.
  • Reported all operational deficiencies to supervisor and maintenance personnel.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Monitored feed and speed of machines during machining process.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.
Unit Secretary, 03/2002 - 03/2008
Children's Hospital Of The King's Daughters Various Locations, VA,
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Updated group medical records and technical library to support smooth office operations.
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
  • Retrieved physicians' paperwork, including lab test requests.
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Transcribed doctors' orders, including medication and lab test requests.
  • Managed unit call reception and routed calls to correct department.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Provided patient information to facilitate timely admissions and discharges.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Education and Training
: Medical Assisting/ Nursing, Expected in
-
Pitt Community College - Winterville, NC
GPA:
Status -
  • Completed coursework in Psychology,, Critical Thinking and Computer Classes
  • Dean's List Honoree every semester with a gpa of 3.8
  • Associate Degree in Education and a certificate for Medical Assisting

Bachelor of Science: Unit Secretary, Expected in
-
Wayne Community College - Goldsboro, NC
GPA:
Status -
  • Completed continuing education in Unit Secretary

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Resume Overview

School Attended

  • Pitt Community College
  • Wayne Community College

Job Titles Held:

  • Personal Care Assistant
  • Team Leader
  • Machine Operator
  • Unit Secretary

Degrees

  • Bachelor of Science

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