personal care assistant resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Friendly professional with more than eight years Medical Office experience commended as physically strong, patient individual with calm demeanor. In-depth understanding of medical terminology, Hippa certified, coding ,billing, medical tools and equipment operations, including computer and switchboard equipment operations. Committed to providing top-notch care to disabled, impaired and chronically ill individuals, as well as patient scheduling and making appointments.


Compassionate patient Care

Customer Service Skills

Over eight years In Medical office skills

  • First-aid and CPR
  • Adaptable under pressure
  • 30 WPM typing speed
  • Proper phone etiquette
  • Time management
  • Patient chart documentation
  • Compassionate patient care
  • Medication management
  • Dependable and Reliable
Personal Care Assistant, 07/2019 - 04/2020
Prestige Care, Inc Carson City, NV,
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Transported clients to complete required tasks such as medical appointments and grocery shopping.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Cleaned homes and performed light chores to ensure clients' safety and comfort.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Monitored health and well-being of each client, including any significant health changes.
Team Leader, 05/2018 - 03/2019
Key Tronic Corporation El Paso, TX,
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Integrated process improvements to increase overall workflow.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
Machine Operator, 06/2005 - 01/2010
Treehouse Foods Works, PA,
  • Monitored machines in operation to detect malfunctions and identify product defects.
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Planned and laid out work to meet production and schedule requirements.
  • Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper.
  • Reported all operational deficiencies to supervisor and maintenance personnel.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Monitored feed and speed of machines during machining process.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.
Unit Secretary, 03/2002 - 03/2008
Children's Hospital Of The King's Daughters Various Locations, VA,
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Updated group medical records and technical library to support smooth office operations.
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
  • Retrieved physicians' paperwork, including lab test requests.
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Transcribed doctors' orders, including medication and lab test requests.
  • Managed unit call reception and routed calls to correct department.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Provided patient information to facilitate timely admissions and discharges.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Education and Training
: Medical Assisting/ Nursing, Expected in
Pitt Community College - Winterville, NC
Status -
  • Completed coursework in Psychology,, Critical Thinking and Computer Classes
  • Dean's List Honoree every semester with a gpa of 3.8
  • Associate Degree in Education and a certificate for Medical Assisting

Bachelor of Science: Unit Secretary, Expected in
Wayne Community College - Goldsboro, NC
Status -
  • Completed continuing education in Unit Secretary

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Resume Overview

School Attended

  • Pitt Community College
  • Wayne Community College

Job Titles Held:

  • Personal Care Assistant
  • Team Leader
  • Machine Operator
  • Unit Secretary


  • Bachelor of Science

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