Personal Care Assistant Resume Example
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PERSONAL CARE ASSISTANT
Professional Summary
Qualified Bar Back with experience in service, food prep, cash handling and several computerized POS systems. Passion for craft beer and microbrews. Pursuing opportunities to implement knowledge while growing familiarity with wine and mixology. Looking for employment at a vibrant bar or restaurant that will provide an opportunity for advancing skills and ascending to a Bartender position.
Skills
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Work History
01/2018 - CurrentPersonal Care Assistant | Capital Senior Living - Lambertville , MI
- Assisted clients by performing laundry, meal preparation and other tasks.
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
- Ran errands for customers, including shopping, and picking up other necessities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Planned activities to encourage movement, stretching and strength building.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored and assisted residents through individual service plans.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Scheduled and accompanied clients to medical appointments.
- Helped clients manage money, pay bills and shop for groceries or personal items.
01/2013 - 12/2017Barback/Bartender | Ntt Data Corporation - Seattle , WA
- Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Performed event coordination for larger parties and gatherings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed specialty drinks to work with consistent menu changes, sustaining customer interest and solid bar revenue.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
- Collected and authorized payments of guests.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
- Kept bar presentable and well-stocked to meet all customer needs.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Followed alcohol awareness procedures for prevention of intoxicated guests.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
01/2011 - 12/2017Cashier/Line Cook | Rapids Water Park - City , STATE
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Assisted customers by answering questions and fulfilling requests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Counted cash in register drawer at beginning and end of shift.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Worked closely withManagement to solve problems and handle customer concerns.
01/2011 - 12/2017Customer Service Representative | Rapids Water Park - City , STATE
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Educated customers on promotions to enhance sales.
- Communicated with vendors regarding back order availability, future inventory and special orders.
Education
05/2014Palm Beach State College, City, StateAssociate of Arts: General Studies
05/2011Jupiter High School, City, StateHigh School Diploma
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Resume Overview
School Attended
- Palm Beach State College
- Jupiter High School
Job Titles Held:
- Personal Care Assistant
- Barback/Bartender
- Cashier/Line Cook
- Customer Service Representative
Degrees
- Associate of Arts : General Studies
High School Diploma
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