Personal Care Assistant resume example with 7 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Detail oriented certified Health Information Technician.

  • Detail oriented
  • ICD-10 coding
  • CPT coding
  • PCS coding
  • Microsoft Office Suite products
  • Computer knowledge
  • Customer service
  • Knowledge of anatomy and physiology
  • Data entry
  • Compassionate patient care
  • Medication management
  • Adaptable under pressure
  • Tact and diplomacy
  • Household organization
  • Meal planning
  • Client satisfaction
  • Housekeeping
  • Proper phone etiquette
  • Meal preparation
Personal Care Assistant, 12/2014 - Current
Capital Senior Living Columbus, OH,
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Transported clients to complete required tasks such as medical appointments and grocery shopping.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Laundered clothing and bedding and changed linens 1 times per week to prevent spread of infection.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Built strong and trusting rapport with clients and loved ones.
  • Cleaned homes and performed light chores to ensure clients' safety and comfort.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Transported patients to and from medical, dental and personal care appointments.
  • Provided ongoing compassionate patient care for each client.
  • Monitored health and well-being of each client, including any significant health changes.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Certified Medical Coder, 02/2020 - 04/2020
Plymouth Rock New York, NY,
  • Assigned value codes and modifiers to provide specific information for services provided.
  • Communicated with insurance companies to provide patient information.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Entered charge rationale in patient account notes.
  • Recorded, stored and reported medical coding information to create statistics of healthcare encounters.
  • Tracked and assessed accounts on Discharged Not Final Coded (DFNC) report.
  • Responded to coding questions from callers and other internal departments.
  • Collaborated with billing team to confirm no additional diagnosis codes available for LCD and NCD coverage.
  • Specified service dates by assigning occurrence codes, span codes and date information.
  • Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
  • Reviewed clinical data from medical records to assign ICD, CPT and HCPCS codes.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Assigned procedure and diagnosis codes for insurance billing using 3M Encoder.
  • Accurately assigned codes using software and official print copy of code book.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Pulled patient records and transferred information to appropriate parties.
Sales Associate, 02/2013 - 09/2013
Asset Mark Austin, TX,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Used a cash register system to ring up customer purchases, process payments and issue receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
Associate of Applied Science: Health Information Technology, Expected in 2019
Ozarks Technical Community College - Springfield, MO
Coding Specialist Certificate: , Expected in 2018
Ozarks Technical Community College - Springfield, MO

Coding Specialist Certificate

Medical Coding And Billing Specialist: , Expected in 2016
U.S. Career Institute - Fort Collins, CO

Medical Coding and Billing Specialist Certificate of Completion

High School Diploma: , Expected in 2015
James Madison High School Online - Online,

Registered Health Information Technician (RHIT)

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Resume Overview

School Attended

  • Ozarks Technical Community College
  • Ozarks Technical Community College
  • U.S. Career Institute
  • James Madison High School Online

Job Titles Held:

  • Personal Care Assistant
  • Certified Medical Coder
  • Sales Associate


  • Associate of Applied Science
  • Coding Specialist Certificate
  • Medical Coding And Billing Specialist
  • High School Diploma

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