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Personal Care Assistant Resume Example

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PERSONAL CARE ASSISTANT
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer relations. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Supply ordering
  • Payment posting
  • Organization
  • Multi-Line Phone Systems
  • Inter-office communications
  • Managing purchasing activities
  • Keyboarding skills
  • Quickbooks
  • Microsoft Office
  • Verbal and written communication
Work History
Personal Care Assistant, 04/2020 to Current
Right At Home – Oradell , NJ
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Planned, prepared and served meals and snacks according to prescribed diets.
Detention Officer, 03/2018 to 03/2020
City Of San Antonio, Tx – San Antonio , TX
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Supervised and controlled behavior of Number inmates.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Processed visitors and attorneys arriving to see prisoners.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Processed inmates by taking photographs and fingerprints.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Regularly conducted security and sanitation checks.
  • Attended to feeding, housing and physical well-being of inmates.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
Printer, Shipping Manager and Secretary, 03/2007 to 06/2014
General Mailing Equipment – City , STATE

Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.

  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Proofed all job orders, securing client approval prior to production.
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Increased customer satisfaction by resolving product or service issues.
Education
Diploma: Accounting, Business Management And Secretarial, 05/1991
Winnetonka High School - City, State
N\A: Accounting And Business ManagementMaple Woods Community College - City
Certifications

CPR certified

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Completeness
  • Measurable results

Resume Overview

School Attended

  • Winnetonka High School
  • Maple Woods Community College

Job Titles Held:

  • Personal Care Assistant
  • Detention Officer
  • Printer, Shipping Manager and Secretary

Degrees

  • Diploma : Accounting, Business Management And Secretarial , 05/1991
    N\A : Accounting And Business Management

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