personal care assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Accomplished and dedicated professional, offering strong leadership skills and solid career dedication. Confident, focused, and resourceful professional with a commitment to success. Ability to lead professionals to new levels of success within competitive markets and fast-paced environments Successfully increases revenues, improves offerings, and enhances competitiveness Offers broad achievements across diverse spheres of the industry Reputation for consistently meeting challenging goals with unequaled success. Leadership, Teamwork, & Motivation Strategic Business Planning/Analysis Human Resources Administration Healthcare Compliance/Operations Company/Operations Development Communication/Interpersonal Skills Account Management/Development Profit and Loss/Budget Management Process/Project Management Staff Training & Development Cost Containment and Control Computer Program Knowledge

  • Continuous Improvement
  • Clients
  • Government
  • Grant proposals
  • Hiring
  • Human resources
  • Negotiation
  • Organizational
  • Policies
  • Safety
  • Staffing
  • Training
  • Client relationship management
Personal Care Assistant, 04/2018 to 12/2020
Phoenix Home CareGranite City, IL,
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Scheduled recurring service appointments to provide client care as needed.
  • Transported patients to and from medical, dental and personal care appointments.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Recorded client status progress and challenges in logbooks and reports.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Worked with supervisory medical staff to review cases and improve care.
DIRECTOR, 03/2000 to 01/2018
TargetPittsburgh, PA,
  • Screened, interviewed, and hired qualified employment candidates and terminated staff as necessary.
  • Created staff schedules while staying on budget and ensuring proper staffing for the average volume.
  • Developed effective community resources and solicited and secured volunteers for available positions.
  • Oversaw the daily operational and business/service support activities of the assisted living facility.
  • Implemented and enforced policies and procedures and communicated procedural updates as needed.
  • Attend weekly staff meetings, represented the company.
  • Evaluated government regulations, research and evaluated work flow.
  • Increased revenue by 40% and headed a successful program to secure a six figure state contract.
  • Coordinated multisite visits to ensure the highest quality care and service.
  • Managed, monitored, and maintained a annual budget and prepared profit/loss statements Key Accomplishments and Direct Contributions as the Executive Director for Mary’s Place:.
  • Formed and launched a not-for-profit entity to coordinate necessary senior and mentally challenged persons healthcare services.
  • Led the organization to becoming a valuable service provider with over 5 volunteers, offering up several services, including homemaking, home health care, permanent housing assistance.
  • Prepared grant proposals for the organization and maintained a high-level of grant acceptance.
  • Established a respite care program which provided relief to family members caring for others.
  • Instrumental in growing the company from 2 employees to 20 and increasing overall revenue.
  • Supervised, motivated, coached, and evaluated a team of 19 and facilitated effective training programs.
  • Coordinated Clients case management.
HOME HEALTHCARE DIRECTOR, 11/1995 to 10/1999
Braque NursingCity, STATE,
  • Managed and oversaw the care of patients and ensured proper notes, quality care, and patient safety.
  • Facilitated and conducted effective training and orientation programs for new and existing employees.
  • Worked closely with the marketing teams to develop and implement strategic marketing campaigns.
  • Established and maintained professional and productive relationships with patients and their families Page 2 of 2.
  • Attend weekly staff meetings.
  • Maintained policy manual and endure implementation by all staff.
  • Provided health and wellness checks for a diverse population and managed the care and health services.
  • Coordinated activities of medical/nursing and administrative staff and maintained strict confidentiality.
  • Contact person for all on call emergency coverage.
  • Recommended on the hiring, advancement, firing, promotion of employees Key Accomplishments and Contributions as a Home Healthcare Director at Gallaher Nursing:.
  • Developed and implemented the nursing home’s successful Diversity Management Program.
  • Instrumental in the implementation of human resources policies, procedures, and practices.
OFFICE MANAGER / RECRUITER, 12/1989 to 10/1995
Braque NursingCity, STATE,
  • Screened, interviewed, and hired qualified employment candidates and terminated staff as necessary.
  • Monitored, managed, and maintained budgets and controlled all labor, operating, and general costs.
  • Accurately calculated and processed payroll and handled all accounts payable and receivable duties.
  • Filed insurance claims and represented the company in small claims court against non-paying clients.
  • Scheduled and confirmed patient appointments and answered a high-volume of incoming phone calls.
  • Collected payments on delinquent accounts through persuasive communication and negotiation skills Key Accomplishments and Contributions as the Officer Manager at Gallagher an La’ Braque:.
  • Developed and maintained confirmation no-show policies which decreased no shows by 50%.
  • Established an office payment plan program and coordinated payment plans with patients.
Education and Training
Cambridge College - Cambridge, Massachusetts
Master of Management: , Expected in
- ,
American Red Cross- Certified Nursing Assistant: , Expected in
- ,
The Manager as Team Developer and Leader, Continuous Improvement, Current Issues in Management, Foundations of Management, Organizational Environment, and Quantitative Analysis: West Indies, Expected in
Trinizuela Technical & Vocational College - ,

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Resume Overview

School Attended

  • Cambridge College
  • Trinizuela Technical & Vocational College

Job Titles Held:

  • Personal Care Assistant


  • Master of Management
  • American Red Cross- Certified Nursing Assistant
  • The Manager as Team Developer and Leader, Continuous Improvement, Current Issues in Management, Foundations of Management, Organizational Environment, and Quantitative Analysis

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