Personal Care Assistant Resume Example
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PERSONAL CARE ASSISTANT
Summary
Accomplished and dedicated professional, offering strong leadership skills and solid career dedication. Confident, focused, and resourceful professional with a commitment to success. Ability to lead professionals to new levels of success within competitive markets and fast-paced environments Successfully increases revenues, improves offerings, and enhances competitiveness Offers broad achievements across diverse spheres of the industry Reputation for consistently meeting challenging goals with unequaled success. Leadership, Teamwork, & Motivation Strategic Business Planning/Analysis Human Resources Administration Healthcare Compliance/Operations Company/Operations Development Communication/Interpersonal Skills Account Management/Development Profit and Loss/Budget Management Process/Project Management Staff Training & Development Cost Containment and Control Computer Program Knowledge
Skills
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Experience
April 2018 to December 2020
Phoenix Home CareGranite City , ILPersonal Care Assistant
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Scheduled recurring service appointments to provide client care as needed.
- Transported patients to and from medical, dental and personal care appointments.
- Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Recorded client status progress and challenges in logbooks and reports.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Worked with supervisory medical staff to review cases and improve care.
April 2000 to February 2018
TargetPittsburgh , PADIRECTOR
- Screened, interviewed, and hired qualified employment candidates and terminated staff as necessary.
- Created staff schedules while staying on budget and ensuring proper staffing for the average volume.
- Developed effective community resources and solicited and secured volunteers for available positions.
- Oversaw the daily operational and business/service support activities of the assisted living facility.
- Implemented and enforced policies and procedures and communicated procedural updates as needed.
- Attend weekly staff meetings, represented the company.
- Evaluated government regulations, research and evaluated work flow.
- Increased revenue by 40% and headed a successful program to secure a six figure state contract.
- Coordinated multisite visits to ensure the highest quality care and service.
- Managed, monitored, and maintained a annual budget and prepared profit/loss statements Key Accomplishments and Direct Contributions as the Executive Director for Mary's Place:.
- Formed and launched a not-for-profit entity to coordinate necessary senior and mentally challenged persons healthcare services.
- Led the organization to becoming a valuable service provider with over 5 volunteers, offering up several services, including homemaking, home health care, permanent housing assistance.
- Prepared grant proposals for the organization and maintained a high-level of grant acceptance.
- Established a respite care program which provided relief to family members caring for others.
- Instrumental in growing the company from 2 employees to 20 and increasing overall revenue.
- Supervised, motivated, coached, and evaluated a team of 19 and facilitated effective training programs.
- Coordinated Clients case management.
December 1995 to November 1999
Braque NursingCity , STATEHOME HEALTHCARE DIRECTOR
- Managed and oversaw the care of patients and ensured proper notes, quality care, and patient safety.
- Facilitated and conducted effective training and orientation programs for new and existing employees.
- Worked closely with the marketing teams to develop and implement strategic marketing campaigns.
- Established and maintained professional and productive relationships with patients and their families Page 2 of 2.
- Attend weekly staff meetings.
- Maintained policy manual and endure implementation by all staff.
- Provided health and wellness checks for a diverse population and managed the care and health services.
- Coordinated activities of medical/nursing and administrative staff and maintained strict confidentiality.
- Contact person for all on call emergency coverage.
- Recommended on the hiring, advancement, firing, promotion of employees Key Accomplishments and Contributions as a Home Healthcare Director at Gallaher Nursing:.
- Developed and implemented the nursing home's successful Diversity Management Program.
- Instrumental in the implementation of human resources policies, procedures, and practices.
January 1990 to November 1995
Braque NursingCity , STATEOFFICE MANAGER / RECRUITER
- Screened, interviewed, and hired qualified employment candidates and terminated staff as necessary.
- Monitored, managed, and maintained budgets and controlled all labor, operating, and general costs.
- Accurately calculated and processed payroll and handled all accounts payable and receivable duties.
- Filed insurance claims and represented the company in small claims court against non-paying clients.
- Scheduled and confirmed patient appointments and answered a high-volume of incoming phone calls.
- Collected payments on delinquent accounts through persuasive communication and negotiation skills Key Accomplishments and Contributions as the Officer Manager at Gallagher an La' Braque:.
- Developed and maintained confirmation no-show policies which decreased no shows by 50%.
- Established an office payment plan program and coordinated payment plans with patients.
Education and Training
Cambridge College
City, StateHEALTHCARE MANAGEMENTMASTER OF MANAGEMENT DEGREE WITH A CONCENTRATION
City, StateHEALTHCARE MANAGEMENTMASTER OF MANAGEMENT DEGREE WITH A CONCENTRATION
Master of Management
American Red Cross- Certified Nursing Assistant
Trinizuela Technical & Vocational College
West IndiesThe Manager as Team Developer and Leader, Continuous Improvement, Current Issues in Management, Foundations of Management, Organizational Environment, and Quantitative Analysis
West IndiesThe Manager as Team Developer and Leader, Continuous Improvement, Current Issues in Management, Foundations of Management, Organizational Environment, and Quantitative Analysis
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Resume Overview
School Attended
- Cambridge College
- Trinizuela Technical & Vocational College
Job Titles Held:
- Personal Care Assistant
- DIRECTOR
- HOME HEALTHCARE DIRECTOR
- OFFICE MANAGER / RECRUITER
Degrees
- HEALTHCARE MANAGEMENT MASTER OF MANAGEMENT DEGREE WITH A CONCENTRATION
Master of Management
American Red Cross- Certified Nursing Assistant
West Indies The Manager as Team Developer and Leader, Continuous Improvement, Current Issues in Management, Foundations of Management, Organizational Environment, and Quantitative Analysis
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