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personal care assistant resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback.

Skills
  • Care plan assessment
  • Direct Patient Care
  • Progress documentation
  • Community integration
  • Stress management
Work History
02/2021 to Current
Personal Care Assistant Qtc Management, Inc. Riverside, CA,
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Planned activities to encourage movement, stretching and strength building.
  • Assisted with daily living activities, running errands and household chores.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Scheduled and accompanied clients to medical appointments.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and assisted residents through individual service plans.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted patients with self-administered medications.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Documented vitals, behaviors and medications in client medical records.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
09/2003 to 03/2014
Kennel Manager Vca Antech, Inc. Castle Shannon, PA,
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Communicated [Timeline] with pet parents, sharing pictures and relevant information regarding treasured animals.
  • Developed schedule for [Job title]s to balance walking, feeding and socializing needs of all animals in care.
  • Cared for animals for up to [Number] nights during owner absences.
  • Managed scheduling, billing and payroll for staff of [Number] kennel assistants.
  • Branched farm out into new areas by adding tours, special events and customer activities.
  • Prepared food, cleaned enclosures and administered medications to treat acute and chronic conditions.
  • Treated animal illnesses or injuries following experience or instructions of veterinarians.
  • Participated in production meetings to align crop strategies with objectives and address issues with current products and techniques.
  • Inspected facilities to determine maintenance needs.
05/1996 to 08/2003
Customer Service Representative Radiant Logistics, Inc. Laredo, TX,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Expected in 06/1986 to to
High School Diploma:
Granite City Senior High - Granite City Il,
GPA:
  • Completed professional development in [Subject]cosmatology

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Resume Overview

School Attended

  • Granite City Senior High

Job Titles Held:

  • Personal Care Assistant
  • Kennel Manager
  • Customer Service Representative

Degrees

  • High School Diploma

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