Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. I have a bubbly, happy go lucky personality and ready to tackle any task.
Skills
Compassionate Patient Care
Medication Management
Social Perceptiveness
Client Records Management
Supportive Personality
Personal Hygiene Assistance
Time Management
Household Cleaning
Bedside Care
Sound Judgment
Team Collaboration
Problem Identification
Personal Service
Decision Making
Ability to Lift
Clear Communication
Ability to Lift Clients
Physical Stamina
Critical Thinking
Attentive to People
Relationship Building
Client Relationship Management
Household Organization
Meal Planning
Behavior Redirection
Adaptable Under Pressure
Experience
07/2022 to Current
Personal Care AssistantLife Care Centers Of America – Waynesville, MO,
Maintained daily living standards by assisting clients with personal hygiene needs.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Provided ongoing compassionate patient care for each client.
Laundered clothing and bedding to prevent infection.
Assisted with meal planning to meet nutritional plans.
Reported concerns to nurse supervisor to promote optimal care.
Transported patients to medical, dental and personal care appointments.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Completed scheduled patient check-ins and progress reports for clients.
Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Supported bathing, dressing and personal care needs.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Maintained clean and well-organized environment for client happiness and safety.
Followed safe lifting and transferring techniques to transport residents.
Improved patient outlook and daily living through compassionate care.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Monitored vital signs and medication use, documenting variances and concerning responses.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
08/2021 to 09/2023
Administrative AssistantInstalled Building Products – American Fork, UT,
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Scheduled appointments, meetings and events for management staff.
Responded effectively to sensitive inquiries or complaints.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Prepared and prioritized calendars and correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Organized both physical and digital files and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Handled incoming calls and directed callers to appropriate department or employee.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Drove customer feedback to deliver information to management for corrective action.
02/2020 to 12/2021
Bar Team MemberLoosefoot Saloon Bar – City, STATE,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Poured wine, beer and cocktails for patrons.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Completed regular bar inventories and daily requisition sheets.
Collected and organized daily till totals and tips.
Balanced daily registers and generated sales reports for management.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Upsold customers from shelf to premium brands to help boost sales.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Planned and coordinated special events to boost customer numbers and profits.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Education and Training
Expected in 11/2011 to to
High School Diploma: Kelmscott Senior High School - Kelmscott, WA GPA:
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