LiveCareer-Resume

personal care assistant resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Being skilled care provider assisting the elderly, convalescents, or persons with disabilities with daily living activities in-home or within a care facility. Keep house by making beds, doing laundry, washing dishes, and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Offering progressively responsible sales experience with industry companies. A natural leader with a proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. Outside sales specialist with strength in negotiations, e-commerce, and customer service. Excellent interpersonal and time management skills. Friendly Customer Service Cashier experienced working in diverse retail environments. Successfully operating cash registers and performing necessary calculations. Genuine people-person successfully mediating various disputes. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Progress documentation
  • Community integration
  • Meal Planning and Preparation
  • Infection Control and Aseptic Procedures
  • Direct Patient Care
  • Indirect Patient Care
  • Proper Storage Procedures
  • Completing Charging
  • Cash Register Operations
  • Credit Card Transaction Processing
  • Maintaining Clean Work Areas
  • Restock Shelves
  • Active Listening
  • Retail Sales Customer Service
  • Microsoft Word
  • Microsoft PowerPoint
  • Credit Card Payment Processing
  • Rewards Programs
  • Educational Feedback
Education
Shaw University Raleigh, NC Expected in : Business Administration And Management - GPA :
Greene Central High School Snow Hill, NC Expected in 06/2016 High School Diploma : - GPA :
Work History
Qtc Management, Inc. - Gas Station Team Member
, , Greenville, NC 09/2022 - 01/2023
  • Responded to all customer inquiries thoroughly and professionally.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Responded to customer requests for products, services, and company information.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Giant Eagle, Inc. - Personal Care Assistant
, , Raleigh, NC 08/2021 - 01/2022
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Remained alert to problems or health issues of clients and competently responded.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Planned activities to encourage movement, stretching and strength building.
  • Ran errands for patients, did shopping and picked up other necessities.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with daily living activities, running errands and household chores.
Petco - Overnight Stock Associate
, , 05/2021 - 08/2021
  • Maintained current knowledge of shelf planograms and end cap plans for merchandise products.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Checked for outdated and overripe grocery items and removed them from inventory.
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assessed shelves in particular health and beauty department are one that had to determine which items to replenish or reorder.
  • Removed all boxes and related trash from thesales floor and processed through compactors
Terra Tech Corp - Cashier
, , 09/2019 - 04/2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted over a hundred of our loyal customers per day.
  • Reviewed weekly sales ads and monitored price changes.
  • Learned the gun bar and gun run positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
  • Greeted over 100 patients per day
Company Name - Sales Associate
, , 11/2017 - 08/2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.

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Resume Overview

School Attended

  • Shaw University
  • Greene Central High School

Job Titles Held:

  • Gas Station Team Member
  • Personal Care Assistant
  • Overnight Stock Associate
  • Cashier
  • Sales Associate

Degrees

  • High School Diploma

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