Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

· Performed proper lab safety and Aseptic techniques

· Prepared plants for Micropropagation (rapid multiplication of plant material which lead to growth of new plants)

· Collected, inspected, and gathered explant of Miscanthus and Arundo plants to begin the process for multiplication.

· Placed explant properly petri dishes for production until ready for transfer to greenhouse

· Recorded data on plants

· Assisted in writing an instructional manual for new employees

· Assisted in designing test for new employees

· Performed other duties as required

  • Customer Service
  • Computer/Software
  • Office Equipment
  • Training
  • Gathering and Reporting
  • Time Management
  • Problem Solving
  • Communication
  • Teamwork
  • Patient Care
  • Empathy/Patience
  • Retail
  • Leadership/Supervioory
  • Sterilization techniques
  • Specimen analysis
  • Lab equipment processes
  • Sample collection techniques
  • Laboratory safety protocols
  • Specimen collection and processing
02/2017 to 01/2020 Personal Care Assistant Seven Hills Foundation | Methuen, MA,
  • Performed duties as assigned on Personal Care Service Plan for clients
  • Follow confidentiality policies and procedures while providing great Customer Service to staff and residents.
  • Helped clients maintain daily living standards by assisting with personal needs, self improvement activities, and staying healthy and safe.
  • Assisted client in eating well by helping them with meal selections.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Transported/accompanied patients to and from medical, dental and personal care appointments.
  • Performed light housekeeping.
  • Reported concerns to supervisory staff to maintain optimal care for all client needs.
  • Completed documentation of client status progress and services and submit in a timely matter.
  • Provided ongoing compassionate patient care for each client.
  • Assisted program director with activities as well as with residents.
  • Helped Dietary staff in serving resident meals.
  • Worked in other departments and floors as needed.
08/2015 to 02/2017 Merchandise Associate The Tjx Companies, Inc. | Austin, TX,

● Greeted each customer with great Customer Service upon entering store until leaning
● Flowed Floor Ready merchandise onto the sales floor

  • ● Maintained consistent and compelling merchandise presentation
    ● Replenished merchandise timely and monitor floor stock levels to ensure store is properly stocked at all times
    ● Executed floor moves, merchandising directives, display maintenance and general
    recovery (i.e., folding, straightening, hanging, etc.)
    ● Returned fitting room "left behind items" and customer returns to the selling floor ensuring
    they are properly sized and EAS tagged
    ● Understood the causes of shrinkage and how to prevent it
    ● Assisted at customers at service desk with purchases, returns, exchanges
  • Aided other
    associates in getting returned merchandise ready for return to the floor, and ready store
    with Next Day procedures
    ● Processed new merchandise to become sales floor ready
    ● Assisted in Cash Office
    ● Any other tasks as assigned by members of management team
08/1983 to 01/2015 Library Associate II City Of Norfolk, Va | Norfolk, VA,

● Greeted and assist customers in all aspects of the library via telephone, fax, email, and in-house in a timely manner which include inquiries, material circulation and renewal, taking reserves, answering reference and directional questions, retrieving information, locating material and such using an automated library system as well as other reference material, and more while providing them with great Customer Service,
● Listened and resolve customer complaints, and resolve conflict
● Charged and collect fines, fees and other payments
● Promoted library resources, programs, and FRIENDS promotional items
● Acted as Audiovisual Library Contact
● Monitored public computer usage
● Planned and conduct programs for children and adults which include literacy, computer classes,
medical, musical, etc.
● Trained customers of automated systems and computer software and programs
● Interpreted and communicate library policies and procedures
● Shelved and retrieved library books and materials for circulation
● Ordered new paperbacks and Baker and Taylor lease books
● Processed new material and assist in maintaining library collection,
● Repaired items and reprocessed others for re-circulation
● Submitted statistical and monthly reports
● Completed cash analysis and reports
● Compiled bibliographies
● Oversaw inventory, Invoices. and order supplies
● Trained new staff members both professional and paraprofessional
● Trained all staff on new procedures, software, and technology
● Evaluated and signed time cards, and recorded employee leave time
● Facilitated adult book club
● Acted as Branch Technology Liaison
● Attended meetings, seminars, classes, and other training pertaining to job needs
● Participated in outreach programs in the area
● Prepared promotional materials and displays relating to library programs, services and
● Aided in maintaining good branch appearance
● Acted as person in change in the absence of supervisors
● Assisted in the protection of patrons, branch building, equipment, materials, and resources by
practicing appropriate security, and safety measures
● Performed opening and closing branch procedures

to Laboratory Assistant Abcam Plc | Waltham, MA,

● Perform proper lab safety and Aseptic techniques

● Prepare plants for Micropropagation (rapid multiplication of plant material which lead to growth of new plants)
● Collect, inspect, and gather explant of Miscanthus and Arundo plants in order to begin the process for multiplication.
● Place explant properly petri dishes for production until ready for transfer to greenhouse
● Record data on plants
● Assist in writing an instructional manual for new employees
● Assist in designing test for new employees
● Perform other duties as required

  • Adhered to all laboratory requirements and enforced compliance with regulations.
Education and Training
Expected in 09/1988 Certificate | Medical Assistant Southern Technical College, South Carolina, GPA:
Expected in 06/1985 High School Diploma | C A Johnson High, South Carolina, GPA:

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School Attended

  • Southern Technical College
  • C A Johnson High

Job Titles Held:

  • Personal Care Assistant
  • Merchandise Associate
  • Library Associate II
  • Laboratory Assistant


  • Certificate
  • High School Diploma

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