Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Dedicated and hardworking with the drive to succeed.
- Results-oriented
- Time management
- Professional and mature
- Strong problem solver
- Resourceful
| - Self-starter
- Strong interpersonal skills
- Dedicated team player
- Self-directed
|
Successfully planned and executed lunches and special events for groups of 10 + employees. Coordinated all department functions for groups 10 + employees. Increased office organization by developing more efficient filing system.
01/2014 to 05/2014 Personal and Home Care Aide Archdiocese Of San Antonio – La Coste, TX,
- Frequently commended for maintaining the safety, respect and dignity of residents.
- Coordinated with registered nurses to develop care plans for patients
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Ensured efficacy of treatments through monitoring of treatment regimens.
- Maintained patient privacy and confidential patient information.
- Tested patients' blood glucose levels.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
- Provided primary resident care and assistance with daily living activities.
09/2012 to 01/2014 Child Care Provider Archdiocese Of San Antonio – Pleasanton, TX,
- Organized activities that developed children’s physical, emotional and social growth.
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
- Instructed children in health and personal habits including eating, resting and toilet habits.
- Redirected children to encourage safe, positive behaviors.
- Made nutritious snacks and meals for 2 children.
- Physically and verbally interacted with children throughout the day.
- Established and maintained a safe play environment for the children.
- Stayed current on all toy and child-related recalls and safety warnings.
- Used clear communication and professionalism to develop constructive relationships with families.
10/2011 to 05/2012 Child Care Provider The Hertz Corporation – Urbandale, IA,
- Implemented educational programs for 6-8 children.
- Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
- Incorporated music and art activities to encourage creativity and expression.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Maintained daily records of activities, behaviors, meals and naps.
- Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
- Encouraged early literacy through read-aloud time and alphabet games.
- Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
- Built stable, consistent and positive environment for 1-year old children.
09/2009 to 2011 Cashier The Hertz Corporation – Vadnais Heights, MN,
- Cross-trained and provided back-up for other customer service representatives when needed.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Expressed appreciation and invited customers to return to the store.
- Managed quality communication, customer support and product representation for each client.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Assisted customers with store and product complaints.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
- Organized the store by returning all merchandise to its proper place.
- Replenished merchandise shelves with items from the stockroom.
- Processed merchandise returns and exchanges.
08/2007 to 04/2008 Cashier Giant Eagle – Middlefield, OH,
- Answered customers’ questions and addressed problems and complaints in person and via phone.
- Helped customers select products that best fit their personal needs.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Maintained visually appealing and effective displays for the entire store.
- Marked clearance products with updated price tags.
08/2006 to 07/2007 Pharmacy Technician Matlack Pharmacy – City, STATE,
- Entered new patient profiles and prescriptions into medication input software system.
- Provided friendly customer service at prescription drop-off and pick-up counters.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
- Strictly maintained customer and patient confidentiality.
- Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
- Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.
- Labeled all products appropriately, including cautionary and auxiliary labels.
- Followed state and federal record keeping guidelines for legend drugs and controlled substances.
Expected in Associate Degree Program: Secondary Education
Cumberland County College - Vineland, NJ
GPA:
- excellent customer service,
- resolving customer complaints
- answering phones/ relaying messages
- cash register/ cash handling
- patient assistance ie personal care
- laundry,
- serving meals
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Length
- Personalization
- Strong Summary
- Target Job