Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Dedicated and hardworking with the drive to succeed.

  • Results-oriented
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Self-starter
  • Strong interpersonal skills
  • Dedicated team player
  • Self-directed

Successfully planned and executed lunches and special events for groups of 10 + employees. Coordinated all department functions for groups 10 + employees. Increased office organization by developing more efficient filing system.

01/2014 to 05/2014
Personal and Home Care Aide Archdiocese Of San Antonio La Coste, TX,
  • Frequently commended for maintaining the safety, respect and dignity of residents.
  • Coordinated with registered nurses to develop care plans for patients
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Maintained patient privacy and confidential patient information.
  • Tested patients' blood glucose levels.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.
  • Provided primary resident care and assistance with daily living activities.
09/2012 to 01/2014
Child Care Provider Archdiocese Of San Antonio Pleasanton, TX,
  • Organized activities that developed children’s physical, emotional and social growth.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Instructed children in health and personal habits including eating, resting and toilet habits.
  • Redirected children to encourage safe, positive behaviors.
  • Made nutritious snacks and meals for 2 children.
  • Physically and verbally interacted with children throughout the day.
  • Established and maintained a safe play environment for the children.
  • Stayed current on all toy and child-related recalls and safety warnings.
  • Used clear communication and professionalism to develop constructive relationships with families.
10/2011 to 05/2012
Child Care Provider The Hertz Corporation Urbandale, IA,
  • Implemented educational programs for 6-8 children.
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Incorporated music and art activities to encourage creativity and expression.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Built stable, consistent and positive environment for 1-year old children.
09/2009 to 2011
Cashier The Hertz Corporation Vadnais Heights, MN,
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Managed quality communication, customer support and product representation for each client.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Organized the store by returning all merchandise to its proper place.
  • Replenished merchandise shelves with items from the stockroom.
  • Processed merchandise returns and exchanges.
08/2007 to 04/2008
Cashier Giant Eagle Middlefield, OH,
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Maintained visually appealing and effective displays for the entire store.
  • Marked clearance products with updated price tags.
08/2006 to 07/2007
Pharmacy Technician Matlack Pharmacy City, STATE,
  • Entered new patient profiles and prescriptions into medication input software system.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
  • Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Strictly maintained customer and patient confidentiality.
  • Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.
  • Labeled all products appropriately, including cautionary and auxiliary labels.
  • Followed state and federal record keeping guidelines for legend drugs and controlled substances.
Expected in
Associate Degree Program: Secondary Education
Cumberland County College - Vineland, NJ
  • excellent customer service,
  • resolving customer complaints
  • answering phones/ relaying messages
  • cash register/ cash handling
  • patient assistance ie personal care
  • laundry,
  • serving meals

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School Attended

  • Cumberland County College

Job Titles Held:

  • Personal and Home Care Aide
  • Child Care Provider
  • Child Care Provider
  • Cashier
  • Cashier
  • Pharmacy Technician


  • Associate Degree Program

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