Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Microsoft Office: Excel, Word, Power Point, proficient in computers: PC Windows, cash registers]
Experience in: Restaurant, Retail, Appointment generator, Landscaping, Nanny, Sales, Accounting, Healthcare, PCA personal care attendant, Cleaning, Secretary, College Advisor, Managment, and Advertisement.
HARDWORKING, RESPONSIBLE, RELIABLE, FAST LEARNER, WILLING TO LEARN!
Experience
10/2013 to Current
PCA- Personal Care AttendantHelp At Home – Statesboro, GA,
Personal care assistants, also known as caregivers, home health or personal care aides, give assistance to people who are sick, injured, mentally or physically disabled, or the elderly and fragile.
They work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework.
Personal Care Attendants help clients make and keep appointments with doctors, provide or arrange transportation, make and serve meals, make sure they take their medicine and serve as a companion for their clients.
The training includes safety information, emergency response, and cooking special dietary foods if necessary.
Attention to Detail: Some clients have specific rules or schedules that must be kept in mind, or specific dietary or physical rules that must be followed.
Interpersonal Skills: Personal care assistants work in a very personal way with their clients.
Some will be in pain or very sensitive.
They must be sensitive and compassionate with clients.
Stamina: Personal care assistants might need to lift clients into the bathtub, cars and into bed, and need strength.
Time Management: Personal care assistants are schedule keepers.
They have to be there to make sure clients get up on time, make sure medication is taken on schedule and clients get to appointments on time.
Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
Planned and prepared meals meeting patients' nutritional requirements.
Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
Monitored, measured and documented patients' vital signs in [System].
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Restocked unit frequently with necessary medical supplies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Kept instruments and equipment clean and sanitized.
Assisted with patient admissions, discharges and transfers.
Organized games and other activities to engage clients and offer mental stimulation.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
12/2011 to 10/2014
ServerHy-Vee – Robbinsdale, MN,
Servers are the front lines of food and beverage customer service, taking orders, delivering food and cleaning up and resetting the table afterwards Communication Skills: Communication is key to server jobs.
You need to listen to the customer's order, relay it to the cooks, tell customers about specials, and more.
You need great listening and speaking skills to create a great dining experience for customers.
Customer Service: A dissatisfied customer is not going to tip.
A friendly, relaxing demeanor, courteousness and quick service will help get repeat customers.
Good Memory: Big, complicated orders happen.
You need to remember food and drink specials, what food the kitchen is out of this week, who ordered what, and refills.
A great memory will help.
Stamina: Long, busy days on your feet are the trademark of a server job.
Teamwork: Servers are part of a team.
Working with others creates a great dining experience.
Being a team player is essential.
Cleanliness:Being clean and neat when serving food and drinks will create a great first impression to customers.
Papa Gino's, 103 main street, North Reading MA.
07/2005 to 10/2010
Shift LeaderDenny's Inc – San Jose, CA,
Shift leaders run the staff when the manager is not on duty.
Shift leaders direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience.
Prepared Food, Cooked on the pizza line and on the grill line.
Work upfront with the cash registers and answering the phone.
Place orders via phone or in person.
Also delivered pizza’s.
Cash Management, Cash Outs, Deposits Plan and Prepare Work Schedules Communication Skills, Up selling, Suggestive Selling Customer Service, Listen and Resolve Customer Complaints.
08/2008 to 06/2009
Assistant Coordinator of Student ActivitiesNorth Shore Community College – City, STATE, of Student Activities has a major impact on the enhancement and coordination of student life at NSCC and on the overall student learning experience.Ensures a student learning approach to student activities and programming that effectively meets the social, cultural, recreational and educational needs of the diverse student body and evaluate the effectiveness of those activities and programs.Assess the success of current programming and activities and identify and recommend new opportunities that will enhance student engagement.Assist in the coordination of major campus programming and signature events such as: fall fest, spring fling, annual Halloween party, earth day, multicultural fairs, and orientations, etc.Serve as advisor to select student groups with the goal of enhancing the student leadership and involvement at NSCC.Represent the Student Life unit at fairs, alumni activities, open houses, community outreach programs, etc.Support the student orientation program and collaborate with enrollment services on the development of student mentors. Other duties as assigned by director of student life.
Education
Expected in
Diploma: North Reading High School - , GPA:
Expected in
565052/ Course: Course & Primary Exam/ Date: 11/3/2010/ Score 88%/ Status: Passed: Health Education/ Nursing North Shore Community College - , GPA: Health Education/ Nursing
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