pca huc resume example with 14+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
Qualified [Job Title] with [Number] years of experience in fast-paced customer service and call center environments. Personable and professional under pressure. Friendly Customer Service Representative adept at working in diverse [Type] and Customer Service environments. Offering [Number] years of experience and honed proficiency in [Area of expertise], [Task] and [Skill]. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. [Job Title] skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities. Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals. Patient and empathetic [Job Title] with extensive background in conflict resolution and customer care. Desires a [Job Title] role.
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King's Daughters Medical Center – Paintsville, KY,
- Assist with procedures, personal care, activities of daily living, vitals, and monitor EKG.
- Monitored fluid intake and output levels.
- Routinely collaborated with department managers to correct problems and improve services.
- Partnered with team of registered nurses to achieve overall well-being of all patients.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
- Administered job knowledge assessments and competency testing for certification-level training.
- Participated in facility surveys and inspections made by authorized governmental agencies.
- Coordinated with nursing staff to process and direct patients to the appropriate departments
- Provided patient education.
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
- Assisted in resolving and satisfying client requests and internal operational issues.
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
- Turned and positioned patients to maintain comfort and minimize problems.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
- Reported any unusual circumstances in the patients’ condition or environment.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
- Tested and recorded blood glucose levels.
- Provided continual advocacy for patients' welfare, rights and needs.
- Optimized daily workflow to boost patient outcomes and accomplish organizational objectives.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Performed patient assessments, documented vital signs and reported changes to supervisors.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Supported various patients with mobility and ambulatory care.
- Observed patient responses and input updates into the computer system.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Dover Corporation – Mount Juliet, TN,
- In patient housekeeping cleaning duties with the Sodexo Shine 7 step cleaning process.
- Providing routine cleaning to public areas and ancillary departments.
- Followed all cleaning procedures for universal precautions, Infection control policies and to maintain a safe and sanitary environment for all patients, staff and guests.
- Provided excellent cleaning service while operating in a fast-paced environment with multiple interruptions.
- Provided coaching, mentoring, and consultation to staff to enhance staff development.
Merry Maids – City, STATE,
- Inspected, maintained and cleaned all lighting fixtures, wash baseboards and cleaned under furniture.
- Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Displayed absolute discretion at handling confidential information.
- Cleaned and disinfected bathrooms, kitchens and other high-traffic areas.
- Managed workload in an efficient manner in order to satisfy all customer needs.
- Disassembled lighting fixtures for thorough cleaning.
- Swept, mopped, steamed or scrubbed flooring.
- Wiped walls, decoration and appliances.
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Resume Overview
School Attended
- Gateway Technical College
- Gateway Technical College
- Gateway Technical College
Job Titles Held:
- PCA/HUC
- Environmental Service Assistant
- Team Captain
Degrees
- Diploma
- Certification
- GED
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