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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Hardworking PCA bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Caring PCA with 5 years of experience. Trained in skilled and assisted treatments with proven history of providing best-in-class individualized patient care. Excited to take initiative and employ patience, knowledge and skilled to assisted facility.

Skills
  • Acute and Rehabilitative Care
  • Clinical Training
  • Output Monitoring and Reporting
  • Vital Signs Collection
  • Activities of Daily Living ADL Support
  • Bedsore Prevention
  • Needs Determination
  • Feeding Assistance
  • Nutrition and Diet
  • Caregiver Relations
  • Linen Replacements
  • Emotional and Social Support
  • Electronic Recordkeeping
  • Mobility Assistance
  • Emergency Response
  • ADL Support
  • CPR Certification
  • First Aid Certification
  • Infection Prevention and Control
  • Verbal and Written Communication
Experience
03/2021 to Current PCA New England Baptist Hospital | Dedham, MA,
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Monitored, measured and documented patients' vital signs in EMR system.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Initiated treatment following prescribed orders.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Monitored patient therapy responses, reporting concerns to supervisor.
01/2020 to 01/2021 Cafeteria Worker Partners Healthcare System | Lynn, MA,
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Maintained tools, equipment and surfaces in clean, neat and working order.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Monitored use of condiments, utensils and beverages.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Operated industrial dishwasher to wash glassware and utensils.
  • Organized and prepared ingredients for batch cooking.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Utilized safe and efficient methods for operating equipment.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
  • Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
  • Tailored orders to address customer allergies and gluten concerns.
  • Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.
  • Poured coffee, prepared sandwiches and crafted breakfast , lunch and dinner beverages for approximately 90 customers per shift.
01/2019 to 11/2019 Stock Associate Foot Locker | Raleigh, NC,
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Communicated with customers to answer questions.
  • Updated pricing and sales signs to promote merchandise.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Followed instructions to properly arrange merchandise items.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Identified and quickly handled spill clean-up.
  • Ordered new supplies to restock and based on routine needs.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Faced products on shelves and displays to meet company policies.
08/2018 to 01/2019 Line Server Compass Group Usa Inc | Lititz, PA,
  • Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
  • Stocked salad and cold food lines, replenished ice and verified temperatures of different food items.
  • Documented orders and special requests, gathered condiments and packaged food.
  • Set up and broke down bread , cakes and drinks lines.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Monitored use of condiments, utensils and beverages.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Organized and prepared ingredients for batch cooking.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Utilized safe and efficient methods for operating equipment.
01/2018 to 08/2018 Team Member Ace Hardware | Farmers Branch, TX,
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Monitored and supported proper electronic shelf label signage.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Trained new team members using approved training materials and information.
  • Followed production orders and company standards to exceed quality scores on consistent basis.
Education and Training
Expected in 07/2017 High School Diploma | Penn Foster Career School, Scranton, PA GPA:
Accomplishments
  • Exceeded sales goals by average of 75% in 5.

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • PCA
  • Cafeteria Worker
  • Stock Associate
  • Line Server
  • Team Member

Degrees

  • High School Diploma

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