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PCA Resume Example

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PCA
Professional Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Work History
Confort Home Health Care- PCA
Orangeburg , SC06/2012 - Current
  • Scheduled and accompanied clients to medical appointments.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Remained alertto problems or health issues of clients and competently responded.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
  • Assisted patients with activities of daily living under guidance of Job title.
  • Transported elderly patients to and from facilities and performed essential ambulatory care.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill.
  • Documented observations and baseline measurements in medical records.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Sub Station Ii Florence- Shift Manager
Lexington , SC10/2017 - 04/2019
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Tracked receipts, employee hours and inventory movements.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Waffle House- Waitress
West Columbia, SC06/2010 - 08/2012
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $40 per table.
  • Displayed enthusiasm and promoted Excellent service to customers, successfully increasing referrals and walk-in business.
Burger King- Drive-Thru Cashier
West Columbia, SC01/2008 - 12/2009
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Skills
  • Feeding assistance
  • Hospice and palliative care
  • Patient services
  • Healthy meal preparation
  • Mobility assistance aptitude
  • Professional bedside manner
  • Adaptable
  • Transporting patients
  • Supporting personal needs
  • Tube feedings and medications familiarity
  • Patient-focused care
  • Companionship and emotional support
  • Recording vital signs
  • Dementia and Alzheimer's knowledge
  • Documenting behaviors
Education
Airport High SchoolWest Columbia, SCHigh School Diploma
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Resume Overview

Companies Worked For:

  • Confort Home Health Care
  • Sub Station Ii Florence
  • Waffle House
  • Burger King

School Attended

  • Airport High School

Job Titles Held:

  • PCA
  • Shift Manager
  • Waitress
  • Drive-Thru Cashier

Degrees

  • High School Diploma

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