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pca resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Caring Patient Care Aide with attention to detail and great compassion. Assists nurses and carries out assigned care work with energy and enthusiasm for helping patients. And always ready to learn new skills. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Skills
  • Patient Feeding
  • Supplies Delivery
  • Activities of Daily Living ADL Assistance
  • Patient Safety
  • Mobility Assistance
Experience
08/2021 to 03/2022 PCA New England Baptist Hospital | Dedham, MA,
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Responded to bell or light signal calls to assist patients with needs.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Kept instruments and equipment clean and sanitized.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Restocked unit frequently with necessary medical supplies.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted nursing staff with diverse care needs of patients.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
04/2010 to 08/2021 PCA Addus Homecare Corporation | Thompsontown, PA,
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Planned and prepared meals meeting patients' nutritional requirements.
  • Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
  • Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.
  • Assisted nursing staff with diverse care needs of [Type] patients.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Responded to bell or light signal calls to assist patients with needs.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
03/2010 to 05/2015 Store Manager Torrid | Lancaster (Park City Center), PA,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Resolved customer problems by investigating issues, answering questions, and building rapport.
  • Strengthened work flow productivity by hiring, managing, and developing top talent.
  • Prioritized sanitation, safety, and health standards in work areas to meet OSHA requirements.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Built customer relationships and provided superior customer service to boost sales.
  • Maintained stockroom condition to preserve product quality.
04/2005 to 04/2010 Assistant Store Manager Dollar Tree | Biloxi, MS,
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Examined merchandise to correctly price and display products.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Education and Training
Expected in 06/1993 to to High School Diploma | South Saint Paul Senior High, South St Paul, GPA:

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Resume Overview

School Attended

  • South Saint Paul Senior High

Job Titles Held:

  • PCA
  • PCA
  • Store Manager
  • Assistant Store Manager

Degrees

  • High School Diploma

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