Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Polished and professional customer service representative team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict customer service representative compliance standards. Courteous and respectful with guests to maximize loyalty.

Hardworking and reliable customer service representative worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Reliable team member with 6+ years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

Dedicated cashier and customer service representative with 6+ years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations and meeting critical deadlines.

Kindhearted healthcare aide with 2 years in home nursing care. Accurate when administering treatments and medications to patients. Friendly when interacting with patients to provide companionship and professional care services.

Energetic, motivated PCA and Med Tech with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.

Experienced Personal Assistant effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in event planning and household administration.

Skills
  • Medical billing and collections
  • Dipping and masking techniques
  • Medical coding and billing
  • Technical and diagnostic support
  • Client-focused service
  • Supervising team
  • Observation
  • Monthly reporting
  • POS systems
  • Payment processing
  • Cash drawer balancing
  • Cash counting machine operations
  • Credit and cash transactions
  • Customer assistance
  • Cash management
  • Customer greeting
  • Scanner operations
  • ID verification
  • Loss prevention
  • Coin counting
  • Cash register operation
  • Equipment maintenance
  • Urine analysis
  • Credit card payment processing
  • Problem-solving abilities
  • Retail sales customer service
  • Call center experience
  • High-energy attitude
  • In-store support
Experience
PCA and Med Tech , 01/2020 to Current
Eastern Connecticut Health NetworkSouth Windsor, CT,
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
  • Organized personal and professional calendars.
  • Cleaned houses and living spaces, ran errands and cooked meals for over 6 patients daily.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Checked mail, shopped for groceries and handled bill payments.
  • Launched new quality control measures by identifying deficiencies or issues to determine and document solutions.
  • Trained, coached and oversaw daily work of medical lab technicians.
  • Supported quality control processes by monitoring activities and reporting.
  • Planned and carried out regular maintenance on equipment by following procedures and manufacturers' guidelines.
  • Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.
  • Documented medical test data and results in patient medical records.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted patients with bladder and bowel needs by helping to restroom, bedroom living room and kitchen.
  • Kept detailed records of patient care, daily progress, medication administration and changes in health or other conditions.
  • Laundered clothing and bedding and changed linens As many times per 2 hours to prevent spread of infection.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
PCA, 03/2018 to 04/2019
Twice DailyJoelton, TN,
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
Cashier and Customers Service , 08/2017 to 02/2018
WalmartCity, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
Cashier, 08/2015 to 07/2017
Food LionCity, STATE,
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Supervisor for remediation.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
High School Diploma: , Expected in 06/2017
Porter Ridge High School - Indian Trail, NC
GPA:

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Resume Overview

School Attended

  • Porter Ridge High School

Job Titles Held:

  • PCA and Med Tech
  • PCA
  • Cashier and Customers Service
  • Cashier

Degrees

  • High School Diploma

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