PCA Resume Example
Experienced P knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remain current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Diligent worker focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Care Attendant providing services to customers, and ensuring customer needs are met. Maintained well-supplied stock room. Excellent communication and interpersonal skills. Compassionate, with focus on delivering excellent customer service. Highly organized and capable of performing many different tasks.
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
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Addus Homecare Corporation – Harlem , GA
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
- Monitored progress and documented any patient health status changes, keeping healthcare team updated
- Developed rapport to create safe and trusting environment for care
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
Citigroup Inc. – Big Bear Lake , CA
- Managed customer relations and customer service through daily communication and interaction
- Provided basic technical support for clients on wide range of [Type] company products
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Exceeded service objectives by applying proven customer service and sales best practices
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
- Offered advice and assistance to customers, paying attention to special needs or wants
- Skilled using cash register including processing sales discounts and refunds
- Processed purchases and handled payment transactions using POS system
- Recommended items to customers based on specific needs and explained features and benefits
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
- Utilized basic sales strategy to engage customers and present solutions to suit individual needs
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs
- Assisted with price verifications and implemented adjustments for discounts or promotions
- Provided primary customer support to internal and external customers in fast-paced environment
Sands Of Kahana – Las Vegas , NV
- Counted cash in register drawer at beginning and end of shift
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked prices for customers and processed items sold by scanning barcodes
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Reviewed and resolved differences between accounting information and cash drawer
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Used cash registers and POS systems to request and record customer orders and compute bills
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Assisted customers by answering questions and fulfilling requests
- Assisted customers with special services, account updates and promotional options
- Answered questions about store policies and concerns to support positive customer experiences
- Educated customers on promotions to enhance sales
Bartlett Yancey High School - City, State
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Resume Overview
School Attended
- Bartlett Yancey High School
Job Titles Held:
- PCA
- CSA
- Cashier
Degrees
- High school diploma : 05/2004
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