(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Energetic, dedicated to efficient and effective collaboration between care teams, patients and families. I am an outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.

Hardworking and reliable, with strong ability too multi task an learn things quickly. Offering communication , patience and loyalty. Highly organized, proactive and punctual with team-oriented mentality.

  • Healthcare operations
  • Organizational standards
  • Nursing
  • Conflict mediation
  • Organizational skills
  • Preparing meals
  • Quick problem solver
  • Quality assurance controls
  • Able to lift [Number] pounds
  • General housekeeping ability
  • Grooming and bathing assistance
  • Helping with medication
  • Calm and level-headed under duress
Education and Training
Troy High School Troy, NY Expected in 07/2012 High School Diploma : - GPA :
Country Meadows Retirement Communities - PCA
Hershey, PA, 09/2020 - Current
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Played games, including [Type] and [Type], with patients on [Timeframe] basis to boost mood, improve memory and provide light entertainment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Performed minor housekeeping tasks, including [Action] and [Action] to keep patient areas clean and sanitized.
  • Used hospital devices, including [Type] and [Type] devices to transport and lift patients.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Scioto - Sales Associate
Ashtabula, OH, 08/2017 - 09/2020
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Won store sales competition for [Task], resulting in [Result].
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Tully's - Take Out Specialist
Watertown, NY, 06/2015 - 07/2017
  • Used multiple resources and tools for evaluating and presenting solutions.
  • Provided advanced support for [Type] projects with strong documentation, reporting and customer service skills.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
  • Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
  • Listened to clients' needs and assisted with identifying and securing appropriate services.
  • Stayed up to date on latest market trends, standard practices and compliance requirements in [Industry].
  • Recorded and reported job-related activities, findings, discrepancies and decisions.
  • Took samples of water from boilers and cooling towers to perform standardized tests.
  • Managed procedures for start-up, daily operations and shutdowns.

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Resume Overview

School Attended

  • Troy High School

Job Titles Held:

  • PCA
  • Sales Associate
  • Take Out Specialist


  • High School Diploma

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