LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Inventory management
  • Opening and closing procedures
  • Training and mentoring
  • Schedule oversight
Experience
07/2019 to Current PCA Country Meadows Retirement Communities | Easton, PA,
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Administered all necessary medications as directed by care plan.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
  • Monitored clients' progress to report necessary changes.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
08/2018 to 12/2019 Taxi Cab Driver Arbys | Heber, CA,
  • Used [Name] mobile service to schedule rides.
  • Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
  • Supervised driver teams, created shift schedules and maintained reservation calendar.
  • Hired new drivers, set and maintained performance standards and drove customer satisfaction initiatives.
  • Communicated with floor managers to determine merchandise placement.
  • Stacked and transported all overstock to storage areas.
  • Key member of global distribution operations team that coordinated shipments across [Number] countries.
  • Implemented strategic shipping policies to achieve long and short-term sales targets.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Established transportation cost standards and economical shipping practices.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Coordinated with freight forwarders to expedite international shipments.
  • Monitored department performance data to identify and avoid potential risks.
  • Drafted budgets, monitored costs and reduced expenses by [Number]%.
  • Evaluated and reconfigured systems to support customer service and operational goals.
  • Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Reported inventory balances and cycle counts in both ERP and WMS systems.
  • Inspected product load for accuracy and safely transported it around warehouse.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with [Number]% incident rate.
  • Oversaw scheduling for day-to-day activities of [Number] transportation employees.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Negotiated contracts with outside providers to minimize costs to the company and customers.
05/2017 to 06/2018 Taxi Cab Driver Americab Llc | City, STATE,
  • Reported inventory balances and cycle counts in both ERP and WMS systems.
  • Oversaw scheduling for day-to-day activities of [Number] transportation employees.
  • Hired new drivers, set and maintained performance standards and drove customer satisfaction initiatives.
  • Key member of global distribution operations team that coordinated shipments across [Number] countries.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
  • Implemented strategic shipping policies to achieve long and short-term sales targets.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Evaluated and reconfigured systems to support customer service and operational goals.
  • Supervised driver teams, created shift schedules and maintained reservation calendar.
  • Negotiated contracts with outside providers to minimize costs to the company and customers.
  • Established transportation cost standards and economical shipping practices.
  • Used [Name] mobile service to schedule rides.
  • Stacked and transported all overstock to storage areas.
  • Drafted budgets, monitored costs and reduced expenses by [Number]%.
  • Monitored department performance data to identify and avoid potential risks.
  • Communicated with floor managers to determine merchandise placement.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with [Number]% incident rate.
  • Coordinated with freight forwarders to expedite international shipments.
05/2014 to 06/2017 Shift Manager Mcdonld's | City, STATE,
  • Spearheaded reinventions of various departments to maximize productivity.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Increased overall team efficiency and productivity.
  • Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
  • Mentored and supported new employees to maximize team performance.
  • Managed and mentored [Number] staff members.
  • Collaborated cross-functionally on [Action] which led to [Result].
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
  • Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
  • Met with each associate to establish realistic monthly sales goals.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
  • Partnered with [Job title] to develop [Type] collections and color stories.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led monthly district conference calls with [Type] teams to update and align sales objectives.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
  • Coordinated and launched grand openings for new stores.
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Automated office operations, managed client correspondence and tracked records.
  • Oversaw personnel recruitment, performance and scheduling.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Education and Training
Expected in 05/1982 High School Diploma | Midwest City High School, Midwest City, OK GPA:

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Resume Overview

School Attended

  • Midwest City High School

Job Titles Held:

  • PCA
  • Taxi Cab Driver
  • Taxi Cab Driver
  • Shift Manager

Degrees

  • High School Diploma

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