LiveCareer-Resume

pca resume example with 3 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. I have experience in addressing physical and emotional needs. I am very outgoing and well spoken individual with patience and compassion for problem solving. I am experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Skills
  • Compassionate client care: I have made it my personal duty to treat my clients with the love and respect that I would expect for my senior loved one if needed.
  • Housekeeping: I believe in a clean environment in order to keep my clients at their best, especially when it involves inhalation.
  • Medication administration: I administer medications at prompt timing for my patients throughout my shift.
  • Client satisfaction: I am highly requested with the clients in my company. I have been mentioned on my company reviews by clients for having a loving and caring attitude. My boss has also received several text messages concerning my care.
  • Proper phone etiquette: At times I have to communicate via phone with doctors offices or customer service to make sure my clients receive the help they need medically.
Education and Training
Washington High School Kansas City, KS, Expected in 05/2011 High School Diploma : - GPA :
Experience
Interim Healthcare - PCA
Bellevue, WA, 03/2022 - Current
  • Provided knowledgeable and compassionate service in response to patient questions and concerns.
  • Helped patients understand care, coverage and payment responsibilities and rights.
  • Managed database of patient information and frequently used computerized systems to track details.
  • Assisted patients in selecting appropriate courses of actions and obtaining needed support.
  • Gathered and analyzed patient information to determine special program eligibility.
  • Worked with patients to appeal insurance decisions and coordinated with providers to resolve problems.
  • Acted as liaison for hospital staff, physicians, patients and family members.
  • Explained policies, procedures and services to patients.
  • Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Tracked and reported clients' progress based on observations and conversations.
The Mansions At Alpharetta Assisted Living And Memory Support - Caregiver
Alpharetta, GA, 10/2021 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Provided ongoing compassionate patient care for each client.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Cooked appetizing and satisfying meals and snacks.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Provided patients with transportation to and from doctor appointments.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Basha's - Cake Decorator
Scottsdale, AZ, 03/2013 - 09/2013
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Stocked shelves and ordered inventory when product stock became low.
  • Produced frostings and creams for cakes and other edibles.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Applied creative techniques to design beautiful, memorable wedding cakes.
  • Finished baked goods with glazes, icings and other toppings.
  • Transferred dough to pans, molds or sheets and baked in production ovens.
City Of Midland, Tx - Cashier
Midland, TX, 08/2011 - 03/2013
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

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Resume Overview

School Attended

  • Washington High School

Job Titles Held:

  • PCA
  • Caregiver
  • Cake Decorator
  • Cashier

Degrees

  • High School Diploma

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