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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Early Childhood Development Teacher with solid understanding of importance of early learning. Offering nurturing and encouraging approach to child guidance. Kind and attentive CSC and Vet Tech Assistant with 3 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care. Communicative Server/Host/Manager dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering over 20 years of experience providing service to dinner guests. Detailed organizer of service operations with versatility in stressful circumstances.

Skills
  • Medication administration
  • Emergency response
  • ADL support
  • Basic nursing care
  • Sterilization techniques
  • Medical terminology knowledge
  • Patient relations
  • Quick problem solver
  • General housekeeping ability
  • Documentation procedures expert
  • Arts and crafts aptitude
  • Effectively work with parents
  • Schedule creation and maintenance
  • Social skills development
  • CPR/First-aid certified
  • Calm and patient
  • Physical examination
  • Sternal and lateral recumbency restraint
  • Client education
  • Collecting specimens for analysis
  • Dining customer service
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Menu memorization
Experience
01/2020 to 05/2021
PCA Consulate Health Care Everett, PA,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Monitored and assisted residents through individual service plans.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Assisted patients with activities of daily living under guidance of PCA and DHS standards.
02/2019 to 12/2020
Preschool Teacher Behavior Health Network San Juan, TX,
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Supervised students and enforced discipline during all Head Start activities.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Used classroom observations to create written assessments of student performance.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
03/2017 to 11/2020
Client Service Coordinator/Vet Tech Assistant Banfield The Pet Hospital City, STATE,
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Introduced clients to available online resources and services to increase convenience.
  • Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Maintained accurate pharmacy records and controlled drug, anesthesia, fecal, and heartworm test logs.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Designed and created client education materials and marketing materials for hospital services.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
02/2014 to 03/2017
Server/Hostess/Trainer Dave & Buster's City, STATE,
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Education and Training
Expected in 05/2006
High School Diploma:
Cambridge-Isanti High School - Cambridge, MN
GPA:
Expected in
: Generals
Anoka Ramsey Community College - Cambridge, MN,
GPA:
Expected in 06/2019
Childhood Education : Childhood Development
CCEI - Blaine, MN,
GPA:
  • Completed coursework in Childhood Development, Childhood Emotions and Lesson Planning.
Expected in
: Veterinary Technology
Argosy University Twin Cities - Eagan,MN,
GPA:
  • Completed coursework in Medical Terminology, Parasites, Animal Care, Administration, and much more
Certifications
  • Certified PCA/PCA34014220131216/DHS/2013
  • Licensed Ordained Minister/Universal Life Church/2014
  • Bartending License/MN School of Bartending/2007
  • Vulnerable Adult Mandated Reporter/VAMR81230020191220/DHS/2020
  • Childhood Education/CCEI/2019
  • CPR/American Heart Association/2019

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Cambridge-Isanti High School
  • Anoka Ramsey Community College
  • CCEI
  • Argosy University Twin Cities
Job Titles Held:
  • PCA
  • Preschool Teacher
  • Client Service Coordinator/Vet Tech Assistant
  • Server/Hostess/Trainer
Degrees
  • High School Diploma
  • Some College (No Degree)
  • Childhood Education
  • Some College (No Degree)

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