Pca resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized Administrative Assistant with 6 years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

  • Broad medical terminology knowledge
  • Acute and rehabilitative care
  • Mobility assistance
  • Clinical training
  • Flexible
  • Medical device products and services
  • Cultural awareness and sensitivity
  • Sterilization techniques
  • Patient positioning understanding
  • Feeding assistance specialist
  • Infection control standards
  • Healthcare expertise
  • Helping with medication
  • Quick problem solver
  • General housekeeping ability
  • Catheter change and preparation
  • Respiratory equipment training
  • Documentation procedures expert
  • Collecting vital signs
  • Infection control procedures
  • Interior and exterior cleaning
  • Able to lift lbs.
  • Rug shampooing
  • Snow removal
  • Plumbing repairs
  • Sanitization techniques
  • Minor repairs
  • Mixing cleaning chemicals
  • Critical thinking
08/2019 to Current PCA Country Meadows Retirement Communities | Bridgeville, PA,
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Used hospital devices, including lifts and be devices to transport and lift patients.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Responded to bell or light signal calls within maximum of [Number] minutes to assist patients with needs
  • Kept instruments and equipment clean and effectively sanitized.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Ordered medical supplies from [Number] vendors to keep par levels in acceptable range.
  • Assisted elderly patients with essential ambulatory care for transport to and from facility.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Performed minor housekeeping tasks, including [Action] and [Action] to keep patient areas clean and sanitized.
  • Responded promptly to patient call lights to provide physical and emotional support.
05/2016 to 07/2019 Office Assistant Hazelden Betty Ford Foundation | Center City, MN,
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Received and screened high volume of internal and external communications.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Processed paperwork efficiently to support smooth office procedures.
  • Managed building access by supplying key cards to employees and visitors.
  • Answered approximately 150 phone calls daily and pleasantly welcomed visitors to office.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Posted open positions on company and social media websites.
  • Processed telephone calls and triaged problems in accordance with company standards and policies.
  • Obtained consent for healthcare services from patients to document in chart following rules and regulations.
  • Delivered financial counseling to patients and families with policies and assistance programs.
  • Assembled charts and processed paperwork and identification bands for patient information and identity.
  • Scheduled patients for ancillary services to meet individual needs.
  • Verified patient demographics and insurance information in electronic system.
  • Performed pre-registration and registration process for patients in healthcare setting.
  • Created and implemented programs to educate providers about each drug.
  • Collected patient responsibility estimate determined by insurance at pre-registration.
  • Created, maintained and updated patient charts and communicate resident needs during shift change to maintain continuum of care.
  • Collaborated with multidisciplinary healthcare teams to provide comprehensive care.
  • Recorded resident progress, medications and treatment in medical reports.
  • Documented patient information, treatment provided and vitals in patient charts.
  • Provided administrative support to further organizational objectives and patient care goals.
  • Dispensed pharmacological and nonpharmacological medications as indicated in patients' charts.
  • Managed medical devices and wound management strategies to facilitate recovery and achieve healing goals.
  • Provided case management and direct care to [Number] residents with Alzheimer's and dementia.
  • Completed controlled substance and narcotics checks every quarter or as needed.
  • Evaluated patients in timely intervals and reported shifts in vitals, behavior and condition.
  • Acted as role model in maintaining hopeful and positive attitude in problem-solving and coping with disabilities associated with mental illness.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Increased office organization by developing filing system and customer database protocols.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Organized patient files and streamlined operations to improve efficiency.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Managed inventory and purchase of supplies for office operations and Equipment maintenance.
  • Managed office inventory and placed new supply orders.
  • Oversaw office inventory and in a timely manner reordering of supplies.
  • Performed billing and payroll.
06/2010 to 08/2016 C's Cleaning Amy Seays | City, STATE,
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Sanitized frequented areas and equipment using approved supplies.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Responded to emergency cleaning requests to meet client expectations.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Performed dusting, leather and wood surface polishing and wall washing on daily basis.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Used digital timekeeping system to document hours worked each day.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Notified management of structural issues and major repairs.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
Education and Training
Expected in 06/2008 High School Diploma | Franklin High School, Franklin, NC GPA:

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Resume Overview

School Attended

  • Franklin High School

Job Titles Held:

  • PCA
  • Office Assistant
  • C's Cleaning


  • High School Diploma

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