, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized Administrative Assistant with 6 years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.
Skills
Broad medical terminology knowledge
Acute and rehabilitative care
Mobility assistance
Clinical training
Flexible
Medical device products and services
Cultural awareness and sensitivity
Sterilization techniques
Patient positioning understanding
Feeding assistance specialist
Infection control standards
Healthcare expertise
Helping with medication
Quick problem solver
General housekeeping ability
Catheter change and preparation
Respiratory equipment training
Documentation procedures expert
Collecting vital signs
Infection control procedures
Interior and exterior cleaning
Able to lift lbs.
Rug shampooing
Snow removal
Plumbing repairs
Sanitization techniques
Minor repairs
Mixing cleaning chemicals
Critical thinking
Experience
08/2019 to CurrentPCACountry Meadows Retirement Communities | Bridgeville, PA,
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Administered personal nursing assistance in pre- and post-operative situations.
Collected lab specimens in adherence with safety protocols for patient tests.
Monitored and charted fluid intake and output to stay current on patient conditions.
Used hospital devices, including lifts and be devices to transport and lift patients.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Improved patient care, safety and compliance by partnering with nurses.
Responded to bell or light signal calls within maximum of [Number] minutes to assist patients with needs
Kept instruments and equipment clean and effectively sanitized.
Kept unit well-stocked and efficient with necessary medical supplies.
Ordered medical supplies from [Number] vendors to keep par levels in acceptable range.
Assisted elderly patients with essential ambulatory care for transport to and from facility.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Performed minor housekeeping tasks, including [Action] and [Action] to keep patient areas clean and sanitized.
Responded promptly to patient call lights to provide physical and emotional support.
05/2016 to 07/2019Office AssistantHazelden Betty Ford Foundation | Center City, MN,
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Received and screened high volume of internal and external communications.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Tracked office stock and maintained inventory in neat and organized fashion.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Processed paperwork efficiently to support smooth office procedures.
Managed building access by supplying key cards to employees and visitors.
Answered approximately 150 phone calls daily and pleasantly welcomed visitors to office.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Posted open positions on company and social media websites.
Processed telephone calls and triaged problems in accordance with company standards and policies.
Obtained consent for healthcare services from patients to document in chart following rules and regulations.
Delivered financial counseling to patients and families with policies and assistance programs.
Assembled charts and processed paperwork and identification bands for patient information and identity.
Scheduled patients for ancillary services to meet individual needs.
Verified patient demographics and insurance information in electronic system.
Performed pre-registration and registration process for patients in healthcare setting.
Created and implemented programs to educate providers about each drug.
Collected patient responsibility estimate determined by insurance at pre-registration.
Created, maintained and updated patient charts and communicate resident needs during shift change to maintain continuum of care.
Collaborated with multidisciplinary healthcare teams to provide comprehensive care.
Recorded resident progress, medications and treatment in medical reports.
Documented patient information, treatment provided and vitals in patient charts.
Provided administrative support to further organizational objectives and patient care goals.
Dispensed pharmacological and nonpharmacological medications as indicated in patients' charts.
Managed medical devices and wound management strategies to facilitate recovery and achieve healing goals.
Provided case management and direct care to [Number] residents with Alzheimer's and dementia.
Completed controlled substance and narcotics checks every quarter or as needed.
Evaluated patients in timely intervals and reported shifts in vitals, behavior and condition.
Acted as role model in maintaining hopeful and positive attitude in problem-solving and coping with disabilities associated with mental illness.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Increased office organization by developing filing system and customer database protocols.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Supported office needs including taking messages, scanning documents and routing business correspondence.
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