LiveCareer-Resume

pca resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Active Listening
  • Relationship Building
  • Critical Thinking
  • First Aid/CPR
  • Maintenance & Repair
  • Team Management
  • Planning & Organizing
  • PPE Use
  • Good Work Ethic
  • Customer Service
  • Friendly, Positive Attitude
  • Problem Resolution
  • People Skills
  • Training & Development
  • Supervision & Leadership
  • Microsoft Office
  • Reliable & Trustworthy
  • Flexible Schedule
Education and Training
Cape Fear High School Fayetteville, NC Expected in 06/2010 High School Diploma : - GPA :
Experience
Lake Health - PCA
Mentor, OH, 03/2017 - 12/2022
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
  • Helped clients manage money, pay bills and shop for groceries or personal items
  • Monitored and assisted residents through individual service plans
  • Assisted with daily living activities, running errands and household chores
  • Conferred with supervisor to discuss patient condition and medical care
  • Entertained, conversed and read aloud to keep patients mentally alert
  • Planned activities to encourage movement, stretching and strength building
  • Remained alert to problems or health issues of clients and competently responded
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Built strong relationships with clients to deliver emotional support and companionship
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
Giant Eagle - Server
Indiana, PA, 01/2016 - 03/2017
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Increased sales significantly by upselling higher-end products to customers
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Culvers Restaurant - Crew Member
Columbus, WI, 03/2008 - 03/2017
  • Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
  • Ensuring that food is prepared and distributed properly
  • Communicated openly with the management team to ensure smooth workflows during each shift
  • Used all of the machinery and equipment while following all of the safety precautions and procedures
  • Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks
  • Counted back change on cash transactions accurately to match register readouts and balance the cash register
  • Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging
  • Consistently provided friendly service to encourage better customer engagement
  • Demonstrated integrity and honesty by actively listening and responding appropriately while interacting with guests, team members, and managers
  • Followed the food safety procedures outlined in company policies as well as health and sanitation regulations to avoid food borne illness.

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Resume Overview

School Attended

  • Cape Fear High School

Job Titles Held:

  • PCA
  • Server
  • Crew Member

Degrees

  • High School Diploma

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