Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Skills
Work Prioritization
Customer Relations
Maintaining Clean Work Areas
Customer Satisfaction
Customer Service
Education
Ozark High SchoolOzark, MOExpected in 05/2018 ā āDiploma: - GPA:
Work History
Centura Health - PCA Canon City, CO, 09/2022 - Current
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Determined specific needs and provided most appropriate level of services for patient well-being.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Sunrise Senior Living - Server Willowbrook, IL, 08/2021 - 05/2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Noted special patron requests and followed up with kitchen to confirm delivery.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Inspected dishes and utensils for cleanliness.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Collected orders and relayed them to bartenders quickly and accurately.
Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
Checked guests' identification before serving alcoholic beverages.
Suntastic Tanning Center - Tanning Consultant City, STATE, 03/2021 - 05/2022
Educated clients on health and safety of tanning facilities and procedures.
Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Maintained clean and stocked front counter area.
Informed and demonstrated how to use tanning equipment to new clients.
Exceeded monthly tanning product and membership sale quotas.
Assigned clients to appropriate facilities based on desired treatments and health needs.
Updated computer system with client schedules, inventories and spa information.
Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Sold Product to clients to increase salon profits by Number%.
Carried out day-day-day duties accurately and efficiently.
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