Pca (personal Care Attendent) resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Patient services
Feeding assistance
Healthy meal preparation
Mobility assistance aptitude
Adaptable
Professional bedside manner
Patient Transport
Vital Sign Monitoring
Safety protocols
Equipment sterilization
Leadership
Equipment transport
Qualified in patient transport
Work History
PCA (Personal Care Attendent), 01/2020 to 03/2021 Monarch Casino Black Hawk – Black Hawk, CO,
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Planned, prepared and served meals and snacks according to prescribed diets.
Documented residents' mental status, sleep and eating patterns in medical record books.
Ran errands for patients, including shopping, and picking up other necessities.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Supported patient admissions, discharges and transfers to promote team productivity.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Answered patient assistance calls, assessed needs and offered qualified support.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Remained alert to problems or health issues of clients and competently responded.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Housekeeper, 10/2018 to 12/2019 Hampton Inn Suites – City, STATE,
Dusted picture frames and wall hangings with cloth.
Verified cleanliness and organization of storage areas and carts.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Disposed of trash and recyclables each day to avoid waste buildup.
Documented and reported all necessary facility and building repairs observed.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Restocked room supplies such as facial tissues for personal touch with every job.
Lead Assistant Manager, 05/1999 to 05/2006 Super America, Ashland Oil – City, STATE,
Built strong relationships with customers through positive attitude and attentive response.
Adhered to rigorous standards for customer service, merchandising and operational safety.
Positioned as go-to person for up to Number staff members, troubleshooting complex administrative and training issues promptly.
Assisted Job title with new hire processing and existing training programs.
Facilitated training for associates through daily coaching and regular performance appraisals.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Monitored security and handled incidents calmly.
Education
High School Deploma: General Studies, Expected in 05/1996 Boyceville High School - Boyceville, WI GPA:
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