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Patient Specialist Service II Resume Example

Resume Score: 80%

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PATIENT SPECIALIST SERVICE II
Summary
  • To achieve a higher position in my Career that can improve not just my skills, but motivate my determination in reaching the potential career. Qualifications/Skills I am very fast learner and accustomed to working alone or in a team setting dealing with diverse individuals and multi-tasking in a fast paces environment, am excellent at providing good customer service. Basic charts, and report, analysis, PowerPoint, Excel spreadsheet templates. Professional/Facility fee. Input radiology referral for data report. Proficiency with medical codes. Extensive Practice Management (script).Training coaching. Proactive in problem-solving.Dataentry/filling typing 65+wpm. Communicated contract and credential. Administrative tasks to assist in the efficiency contract compliance and date sources. Collects organize, edit and provide from various computer system database. Scheduled and organized meeting and minute. General Technical
  • Applied business knowledge Information date retrieval
  • Managing work timely manner Procedure manual created
  • Continuous Improvement Database Management
  • Decision making Analysis skills
  • Customer focus Project leadership
  • Communication Quality orientation Billing Contract quotes Certifications Fundamental Caregiving, OSHA/HIPPA CPR/Training for Medical Profession

Efficient Patient Service Representative with [Number] years of experience working in [Type of office]. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through every step of the healthcare process.

Detail-oriented Patient Service Representative with outstanding knowledge of [Type] treatment and [Area of expertise]. Successful at coordinating between patients and professionals and comprehensive patient education. Committed to organization and efficiency.

Supportive Patient Service Representative with [Number] years of experience. Dedicated to efficient office administration and comprehensive assistance. Adept at scheduling and patient education.

Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in [Software].

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Analytical skills
  • AR
  • Benefits
  • Billing
  • Charts
  • Coaching
  • Excellent communication
  • Contracts
  • Credit
  • Data entry
  • Database
  • Documentation
  • Editing
  • Fast
  • Filing
  • Finance
  • Insurance
  • Excel
  • Spreadsheets
  • Outlook
  • Office Administration
  • Office Management
  • Reception
  • Scheduling
  • Spreadsheets
  • Phone
  • Phones
  • Translator
  • Website
  • Word processing
Experience
Patient Specialist Service II, Company Name, May 2007-September 2014City, State
  • Checking patients in/out entering referral, schedule answer multi lines phones calls Using Epic/Outlook, scheduling interpreters internally, triaging patient to see the nurse, help patients order supplies for wound care.
  • Assist patient with their referral to speciality clinic.
  • Billing, contracts other documentation for claims.
  • Prepares customer specific charts.
  • Help patient with bilingual translator.
Oral and Maxillofacial Surgery Clinic Patient Financial Specialist II, Company Name, November 2003-October 2006City, State
  • Process dental/medical fee sheets charges to the billing department, rework denials from private insurance and DSHS .Registration, check patients in/out insurance verification.
  • Work form Excel spreadsheets on old claims.
  • Credentials contract providers.
  • Back up reception coverage, including pulling and file charts, pull report.
  • Assist incoming calls patients' appointment and scheduling.
  • Collect pre-payment/refund.
  • Analyse and act on reimbursement rate.
  • Date Entry, and send claims through computer systems.
Patient Account Specialist, Company Name, January 2000-October 2003City, State
  • Entering charges into database to bill to insurance, process paper and electronic editing of dental/medical insurance and Medical DSHS claims.
  • Generate dental/medical reports weekly.
  • Reconcile charges and post-insurance payments to patient accounts.
  • Prepare write-offs to patient's accounts, adjust guarantor's accounts.
  • New hire orientation and train coaching manage patient billing inquire, collect over the phone.
  • Re-credential all providers out of 5 medical and 5 dental clinics.
  • Pull chart out process claim if necessary.
  • Work on spreadsheets and excels for all claims.
Education and Training
2021Proliance Surgeons Seattle, WA Finance Department as Biller/AR/Collection/Administration Familiarity working with insurance contracts. Experience with filing appeals with payers Experience in payment posting from complicated EOBs. Experience and comfort in setting up payment plans with patients, Experience with pre-collections. Good analytical skills are needed in order to address discrepancies, errors .Familiarity with medical computer systems and word processing excellent communication skills, good grammar and spelling. Ability to routinely work scheduled shift, Experience with One Health Port and payer website portals, Ability to check eligibility/benefits, Knowledge of how to obtain pre-authorization and referrals, Fast and accurate data entry, Familiarity with electronic billing. Ability to trouble shoots difficult issues. Quote for self -pay patient.
Certification Completion Medical office ManagementBryman College, , CityState1999
Credit Course Medical Office AdministrationRenton Technical College, , CityState1997
DiplomaJuanita High School, , CityState1993
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Resume Overview

School Attended

  • Bryman College
  • Renton Technical College
  • Juanita High School

Job Titles Held:

  • Patient Specialist Service II
  • Oral and Maxillofacial Surgery Clinic Patient Financial Specialist II
  • Patient Account Specialist

Degrees

  • Certification Completion Medical office Management
    Credit Course Medical Office Administration
    Diploma

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