Proactive worker committed to helping those in need of patient assistance and care, provide top-notch patient care. Skilled at providing treatments with knowledge of patients medical history and needs. Fantastic attention to detail and multitasking abilities. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of my responsibility and knowledge and training in providing excellent care. Motivated to learn, grow and excel in providing excellence health care. Multi-talented PCA/Health care provider/sitter. consistently being eagle to become more success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Compassionate provider with seven years of experience. Expert in providing safe, compassion understanding with dedication to specialized patient care. Proven history of taking initiative to provide seven years treatments and care for clients in an expertise and manage knowledge.
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- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Promoted good oral and personal hygiene by aiding in helping with bathing, shaving, and teeth brushing
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing diabetic equipment and disposal of strips and needles
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Employed mobility devices and all equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Participated in fun activities, including puzzles and memory with patients each day to boost mood, improve overall memory and provide light entertainment
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking, their clothes, daily housekeeping
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Fostered strong professional network and [Action] to connect with quality leads
- Assessed financial reports and statements regularly to update processes and operations for greater profitability
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Charted and executed marketing strategies to gain [Number] new clients in [Timeframe]
- Engaged with [Number] clients regularly through [Type] and [Type] correspondence to present newest offerings, respond to questions and [Action]
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues
- Assessed income and expenses and adapted plans to improve profit levels
- Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports
- Stayed in open communication with dispatch team and readily adapted to changing customer needs or scheduling demands
- Developed business plan, processes and procedures to provide superior services to children and parents to customers
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Directed business operations for 30-employee company doing $36000.00 in yearly revenue
- Operated with safety and skill to avoid accidents and delays
- Contacted customers to report delayed delivery times, effectively reducing calls to support lines by 100%
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries
- Envisioned and created business identity and advertising materials such a s student enrollment and parent interviews for child{s} enrollments
- Used well-honed negotiation skills to garner cost-effective pricing for equipment
- Read, communicated, recalled and analyzed
- Chemicals information created by on campus scientist and guidelines
- Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions
- Prepared road reports by accurately documenting pertinent information, including dangers chemicals being transported
- Handled inbound contacts and provided customer service according to departmental policies and procedures
- Reviewed staff-written materials and edited for content and brevity
- Inspected products and machines to ensure quality and efficiency
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products
- Made sure that products were produced on time and are of good quality
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Inspected finished products for quality and adherence to customer specifications
- Examined incoming materials and compared to documentation for accuracy and quality
- Monitored employee actions to ensure adherence to safety procedures
- Adjusted alignment of drills, cutters, dies, guides, and holding devices
- Graduated with 3.5 GPA
- Dean's List 2nd quarter 1980
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Resume Overview
School Attended
- East Forsyth High School
- Forsyth Technical Community College
- Forsyth Technical Community College
Job Titles Held:
- Patient Sitter/PCA
- Owner/Operator
- Material Safety Datasheets Supervisor/Communications Specialist
- Assembler Technician
Degrees
- High School Diploma
- Associate of Science
- Associate of Science
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