Goal-driven and visionary individual with more than two years of proven ability to deliver exemplary level of services to patients, as a Patient Services Coordinator. Accustomed to working in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure situations. Superb analytical skills leveraged to proactively improve customer service processes, garner stellar customer feedback, and drive overall operational improvements. Recognized for inspiring team members to excel and encouraging creative work environments. Issued an Administrator in Training license by the Board of Long-Term Care Administrators in Virginia. Pursuing a new role as an office manager, where hard work and dedication will be highly valued.
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