Dedicated Patient Service Representative motivated to maintain customer satisfaction and contribute to company success. Identify patients needs and deliver solutions to problems. Background in sales.
Prepare and file charts. Assist doctors and nurses with paperwork necessary to conduct patients visit. Check patients in and out. Schedule appointments. Maintain doctors schedules. Answered patients questions and addressed problems and complaints in person and via phone. Balance and deposit cash drawer on daily basis. Verify insurance. Obtain insurance referral if needed. Updated patient accounts and information on daily basis.Managed incoming and outgoing calls for busy medical office.Handled and processed confidential patient information.Scheduled and confirmed appointments for entire management team.Coordinated admission processes and prepared medical records and agreement packets. Train new employees. Doctors credentialing for medial licenses. Medical records research.
Recommended and helped customers select merchandise based on their needs. Prepared and issue tittle pawns for customers. Negotiated prices of merchandise. Conducted monthly inventory checks. Accurately keep ATF gun log book. Pull and clean jewelry to add to inventory. Tag and inventory newly pawned or bought merchandise.
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