Patient Services Associate Resume Example
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PATIENT SERVICES ASSOCIATE
Professional Summary
After many years as a Manager/Marketing Executive in financial services, and the recession of 2008, I found it difficult to find a position, locally, in my field. As a result, I changed my career path and decided to enter the Healthcare profession. I have 4 years of experience as a Patient Services Associate for Penn Medicine. I am an energetic, organized, team member who proudly maintains a highly productive, efficient and quality-driven environment at all times.
Skills
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Work History
Patient Services AssociateNov 2012 - Nov 2016
MednaxCharlotte , NC
Assisted patients in scheduling appointments and testing for 40 Penn Specialty doctors.Managed and fulfilled medical record requests, frequently working with law firms, and state regulatory departments.Oversight of facility conference rooms schedules to accommodate executive meetings and presentations.
MednaxCharlotte , NC
Assisted patients in scheduling appointments and testing for 40 Penn Specialty doctors.Managed and fulfilled medical record requests, frequently working with law firms, and state regulatory departments.Oversight of facility conference rooms schedules to accommodate executive meetings and presentations.
Sales Administrative Associate/Office ManagerSep 2011 - Oct 2012
Fox Machinery AssociatesCity , STATE
Drove the communication of sales and service support from factory to customer.Acted as lead customer service representative for parts and tooling requests, ensuring timeliness and quality of items.Created sales proposals for President and Vice President of Sales directly impacting annual revenue of $20MM.
Fox Machinery AssociatesCity , STATE
Drove the communication of sales and service support from factory to customer.Acted as lead customer service representative for parts and tooling requests, ensuring timeliness and quality of items.Created sales proposals for President and Vice President of Sales directly impacting annual revenue of $20MM.
U.S. Product Marketing ManagerJul 2008 - Jul 2010
Dollar Financial GroupCity , STATE
Developed successful product and channel strategies, and implemented campaigns for 350 U.S. retail store locations.Partnered successfully with Regional/District/Store Managers to recommend regional opportunities for local area marketing, and new product enhancements.
Dollar Financial GroupCity , STATE
Developed successful product and channel strategies, and implemented campaigns for 350 U.S. retail store locations.Partnered successfully with Regional/District/Store Managers to recommend regional opportunities for local area marketing, and new product enhancements.
Vice President of Marketing & Public RelationsJun 2006 - Apr 2008
Franklin Mint FCUCity , STATE
Assumed primary responsibility for planning, directing and coordinating the marketing of the credit union\'s products and services. Developed strategies to meet changing market conditions in the retail financial institution environment.
Franklin Mint FCUCity , STATE
Assumed primary responsibility for planning, directing and coordinating the marketing of the credit union\'s products and services. Developed strategies to meet changing market conditions in the retail financial institution environment.
Education
Bachelor of Arts: Political Science & EnglishDickinson CollegeCity, State
Affiliations
Sustaining Member, Philadelphia Museum of Art
Volunteer, Francisvale Home for Smaller Animals
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Resume Overview
School Attended
- Dickinson College
Job Titles Held:
- Patient Services Associate
- Sales Administrative Associate/Office Manager
- U.S. Product Marketing Manager
- Vice President of Marketing & Public Relations
Degrees
- Bachelor of Arts : Political Science & English
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