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Patient Services Associate Resume Example

Resume Score: 80%

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PATIENT SERVICES ASSOCIATE
Professional Summary
After many years as a Manager/Marketing Executive in financial services, and the recession of 2008, I found it difficult to find a position, locally, in my field. As a result, I changed my career path and decided to enter the Healthcare profession. I have 4 years of experience as a Patient Services Associate for Penn Medicine. I am an energetic, organized, team member who proudly maintains a highly productive, efficient and quality-driven environment at all times.
Skills

  • Patient care advocate
  • EPIC computer system trained
  • Front desk patient Check-In & Check-Out competency


  • Works collaboratively with peers and leadership
  • Strong attention to detail
  • Knowledge of Health Insurance
  • Promotes professional behavior

Work History
Patient Services AssociateNov 2012 - Nov 2016
Penn MedicineValley Forge, PA
Assisted patients in scheduling appointments and testing for 40 Penn Specialty doctors.Managed and fulfilled medical record requests, frequently working with law firms, and state regulatory departments.Oversight of facility conference rooms schedules to accommodate executive meetings and presentations.





Sales Administrative Associate/Office ManagerSep 2011 - Oct 2012
Fox Machinery AssociatesBridgeport, PA
Drove the communication of sales and service support from factory to customer.Acted as lead customer service representative for parts and tooling requests, ensuring timeliness and quality of items.Created sales proposals for President and Vice President of Sales directly impacting annual revenue of $20MM.
U.S. Product Marketing ManagerJul 2008 - Jul 2010
Dollar Financial GroupBerwyn, PA
Developed successful product and channel strategies, and implemented campaigns for 350 U.S. retail store locations.Partnered successfully with Regional/District/Store Managers to recommend regional opportunities for local area marketing, and new product enhancements.


Vice President of Marketing & Public RelationsJun 2006 - Apr 2008
Franklin Mint FCUBroomall, PA
Assumed primary responsibility for planning, directing and coordinating the marketing of the credit union\'s products and services. Developed strategies to meet changing market conditions in the retail financial institution environment.
Education
Bachelor of Arts: Political Science & EnglishDickinson CollegeCarlisle, PA
Affiliations

Sustaining Member, Philadelphia Museum of Art

Volunteer, Francisvale Home for Smaller Animals

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Penn Medicine
  • Fox Machinery Associates
  • Dollar Financial Group
  • Franklin Mint FCU

School Attended

  • Dickinson College

Job Titles Held:

  • Patient Services Associate
  • Sales Administrative Associate/Office Manager
  • U.S. Product Marketing Manager
  • Vice President of Marketing & Public Relations

Degrees

  • Bachelor of Arts : Political Science & English

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WESTERN UNIVERSITY OF HEALTH SCIENCES, COLLEGE OF

Altadena, California

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