patient service representative team leader resume example

Completed minor machine maintenance, including oiling parts and cleaning components.

Rigged equipment, connected hoses and delivered product to over 2 specified locations.

Maintained accurate and timely completion of log books and inspection reports.

Executed on-time, under-budget project management on complex industrial equipment, including metal and precision part machining issues.

Monitored operations machines to detect malfunctions and identify product defects.

Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.

Constructed appropriate offset corrections for tool wear, broken tools and casting variations.

Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.

Received and correctly processed both written and verbal instructions, prints and work orders.

Monitored feed and speed of machines during machining process.

Handled various food-oriented responsibilities, including chopping vegetables, cutting up fresh fruit and preparing salads.

Developed recipes and menus to meet consumer demand and align with culinary trends.

Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.

Removed trash and dropped food items regularly to keep workspaces neat and clean.

Protected food from spoilage by storing according to safety procedures.

Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.

Re-stocked, organized and arranged service and food stations.

Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.

Created agendas and communication materials for team meetings.

Attended departmental meetings, providing feedback to enhance future performance.Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Packaged and stored food products appropriately to ensure proper handling and preservation.

• Completed special forms and required documentation to help callers obtain needed services and resolve issues.
• Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
• Applied cultural knowledge and interpersonal abilities to help customers open up and explain concerns.
• Met or exceeded sales goals regularly by consistently promoting relevant items to callers.
• Maintained revenue streams by exhausting every option before offering refunds.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services.
• Assembled and issued required documentation, such as tickets, travel insurance policies and itineraries.
• Contacted customers to advise on travel conveyance changes and to confirm reservations.
• Acquired detailed knowledge of services, promotions and events to offer added value to travelers.
• Provided clients with assistance in preparing required travel documents and forms.