Patient Service Representative resume example with 7+ years of experience
To obtain an entry level position at your company where I can grow professionally and personally. I want to succeed in a stimulating and challenging work environment that will provide me with advancement opportunities. I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. I want to succeed in an environment of growth and excellence to meet personal and organizational goals. I am seeking a competitive and challenging work environment where I can serve your organization and establish a career for myself. JANUARY 2020-PRESENT PATIENT SERVICE SPECIALIST Warmly greet every patient with eye contact, a smile, and a positive statement Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations Carefully conduct insurance authorizations and verifications Collect co-pays from patients with attention to detail Offer a fond farewell, providing any pertinent information about their next appointment Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep Live the Select Medical Values in every interaction, every day Streeterville Pediatrics
- Extremely punctual and can ensure that all works goes around smoothly in an office
- Can double up as an assistant to the management and coordinate with other assistants in the office
- Fast learner and can strictly follow all the protocols of the office
- Knowledge of Community Services and Programs
- Patient Needs Assessment and Referral
- Microsoft Office
- Complaint Investigation
- Verbal and Written Communication
- Organized and Efficient
- Resolving Problems
- Patient Confidentiality and Data Security
- Documenting and Recording Information
- Registration and Scheduling
- Providing Information and Resources
- Communicating to Patients and Families
- Helpful and Service-Oriented
- Administrative and Office Support
- Database Search and Data Entry Skills
- Bilingual Spanish and English
- Professional Bedside Manner
- Spanish Fluency
- Conflict Resolution
Plaistow, NH, 01/2021 - Current
Warmly greet every patient with eye contact, a smile, and a positive statement
Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
Carefully conduct insurance authorizations and verifications
Collect co-pays from patients with attention to detail
Offer a fond farewell, providing any pertinent information about their next appointment
Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
Stratford, WI, 02/2015 - 12/2015
ā¦ Greet patients as they walked in the waiting area
ā¦ Verify insurance upon arrival
ā¦ Verify demographics i.e. check phone numbers, address and email were up to date
ā¦ Answer multiple phone lines
ā¦ Check our message center for any left messages
ā¦ Send doctors emails or important messages
ā¦ Check mail coming in daily and putting in doctors mailbox
ā¦ Checking out patients
ā¦ Processing payments
ā¦ making sure waiting area was neat and clean
ā¦ Help out where needed
Colfax, NC, 11/2011 - 02/2014
Prepare both breakfast and lunch for entire daycare
Make sure our stock room was supplied with appropriate items
Was in charge of restocking bathrooms and utility closet
Laundry duty
Office help from time to time
Took the temperature of food upon arrival
Helped in classrooms when were short-staffed.
Bathroom breaks for teachers
Basic cleaning for entire daycare building
Always willing to help out where I was needed
Worked extra hours if needed
Helped out director and assistant director with special projects
Assist teachers during fire drill procedures
City, STATE, 03/2008 - 09/2011
- Change diapers throughout the day
- Implement age appropriate activities for the children
- Go on nature walks Art and Sensory Activities
- Prepare both breakfast and lunch plates for children
- Help out in classrooms where we were short-handed
- Supervise children on the playground
- Fill out daily forms to let parents know what we focused on a particular day
- Prepare Newsletter each month
- One on one meetings with parents
- Basic clean up at the end of day
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Resume Overview
School Attended
- Kelvyn Park High school
- Madison Memorial High School
Job Titles Held:
- Patient Service Representative
- Medical Receptionist
- Floater
- Lead Infant and Toddler Teacher
Degrees
- High School Diploma
- Honor
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