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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Willingness to Learn
  • Patient Chart Tracking
  • Data Entry
  • Vitals Collection and Documentation
  • Venipuncture Expertise
  • Microsoft Office
  • Sanitizing and Cleaning
  • Multitasking and Prioritization
  • Check-In and Check-Out Procedures
  • Operating EKG Equipment
  • Multi-line Telephone System Operation
  • Appointment Scheduling
  • Critical Thinking
  • Cleaning and Organizing
  • Routine Laboratory Testing
  • Treatment Room Preparation
  • Procedure Assistance
  • Blood and Tissue Collection
  • Problem Anticipation and Resolution
Education
Anaheim Adult Education School Anaheim, CA Expected in 05/2008 Ged Education : - GPA :
Regional Occupational Program Santa Ana, CA, Expected in 01/1998 Medical Assistant : Clinical Assisting - GPA :
Certifications
  • CCMA - Certified Clinical Medical Assistant
Work History
University Of Minnesota - Patient Service Representative
Minneapolis, MN, 08/2008 - 10/2021
  • Used EHR to schedule appointments.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Compiled and reviewed medical charts.
Martin's Point Health Care - Medical Assistant
Scarborough, ME, 08/2007 - 07/2008
  • Obtained client medical history, medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained pre- and post-treatment vital signs and weight.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
The Oncology Institute - Front Office Medical Assistant
Tampa, FL, 01/2006 - 01/2007
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Submitted patient statements and medical billing to insurance companies.
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
  • Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
  • Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
  • Collected deductibles and copays to post money to patient accounts.
  • Used Software to maintain and update over Number medical records.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.
  • Submitted insurance claims and updated patients' insurance information.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
Martin's Point Health Care - Medical Assistant
Portsmouth, NH, 03/1998 - 06/2005
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained pre- and post-treatment vital signs and weight.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained all prescribed laboratory testing.

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Resume Overview

School Attended

  • Anaheim Adult Education School
  • Regional Occupational Program

Job Titles Held:

  • Patient Service Representative
  • Medical Assistant
  • Front Office Medical Assistant
  • Medical Assistant

Degrees

  • Ged Education
  • Medical Assistant

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