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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hard-working professional with 20+ years of experience and a proven knowledge of labor efficiency, order fulfillment, and production output. Aiming to leverage previous skills to successfully fill the Assembly role at this company.

Skills
  • Calm and Effective Under Pressure
  • Microsoft Office
  • Quality Standards and Protocols
  • Verbal and Written Communication
  • Database Search and Data Entry Skills
  • Organized and Efficient
  • Documenting and Recording Information
  • Helpful and Service-Oriented
  • Administrative and Office Support
  • Resolving Problems
  • Patient Confidentiality and Data Security
  • Time Management and Prioritization
Work History
01/2021 to Current Patient Service Representative Exeter Hospital | Exeter, NH,
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Educated patients on medicine and at-home healthcare tools.
  • Used Dentrix to schedule appointments.
  • Facilitated communication between patients and various departments and staff.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Followed document protocols to safeguard confidentiality of patient records.
07/2019 to 10/2020 Special Blade Assistant/Inspector Edina Grill | Minneapolis, MN,
  • Collected samples and tested system components.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
  • Conferred with vendors regarding inspection results to recommend corrective procedures and communicate needed repairs.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Maximized new employee performance and satisfaction through proper training.
  • Stamped materials and containers to denote size and grade information.
  • Measured and tested finished products, assemblies and components for proper functioning and operation.
  • Completed documentation and updated tracking spreadsheets each day.
  • Used measuring instruments such as rulers, calipers and gauges to measure dimensions of materials and products.
  • Marked materials and items for acceptance or rejection, recording test results and inspection data into each grinders production sheet.
  • Measure, cut, weld, sand, pack each order for Special Blades each day as per order.
  • Trained new employees on setting up cut table and cutting regular blades as per order each day.
07/2013 to 09/2019 Server Wsp | Cincinnati, OH,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Asked customers for feedback, solved problems, provided additional items and great service throughout meal.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Routinely worked alone on 3rd shift was willing and ready to perform all service duties as assigned, always tried to go above and beyond for all guests.
03/2007 to 01/2012 Inspector Bettendorf-Stanford, Inc | City, STATE,
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
  • Collected samples and tested system components.
  • Conferred with vendors regarding inspection results to recommend corrective procedures and communicate needed repairs.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Started and observed Grinders to automatically sort and inspect materials and products.
  • Marked materials and items for acceptance or rejection, recording test results and inspection data onto Grinders Production Reports.
  • Completed documentation and updated tracking spreadsheets each day.
Education
Expected in 06/1989 GED | Centralia High School, Centralia, IL, GPA:

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Resume Overview

School Attended

  • Centralia High School

Job Titles Held:

  • Patient Service Representative
  • Special Blade Assistant/Inspector
  • Server
  • Inspector

Degrees

  • GED

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