Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Dedicated to process improvement
Strong problem solving ability
Proficient with Microsoft Office Suite
Proficient in customer account software
I have over 10 years of outstanding customer service experience. I have worked within the health care industry for over 15 years. I am well organized, focus, hard working and customer loyalty.
accounts receivable, benefits, billing, charts, consultation, delivery, fax, financial, government, insurance, JDE, Kronos, Lotus Notes, medical billing, excel spreadsheets, Microsoft Office, word, pricing, rapport, record keeping, SAP, scheduling,
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