Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Competent medical administrative professional offering 15 years of experience working with patients. Successful at helping office patients and callers, updating charts and handling bookkeeping needs.
Skills
Recording histories
Medical filing
Medical billing
Appointment confirmation
Patient interviewing skills
Scheduling appointments
Patient positioning understanding
Information documentation
Relationship and team building
Government relations knowledge
Healthcare billing proficiency
Personal and professional integrity
Medical transcription expert
Patient-oriented
Experience
Patient Service Representative, 06/2016 to 01/2020 Providence Health & Services – Hood River, OR,
Educated patients and families on treatments, procedures, medications, continuing care and community resources.
Coordinated between patients and healthcare professionals to meet patient needs.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Referred patients to appropriate professionals and services.
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Effectively served as an advisory resource by providing patient/family experience expertise.
Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
Pharmacy Technician, 10/2010 to 03/2015 Aya – Twin Falls, ID,
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Prepared and submitted claims to insurance companies for payment.
Efficiently responded voicemails to promote assistance and service to customers.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Dispensed medications to patients in accordance with pharmacist orders.
Processed prescription transfer requests from competitors.
Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Maintained clean and organized pharmacy shelving and work areas.
Retrieved voicemails to better assist customers.
Pharmacy Technician, 01/2007 to 07/2010 Aya – Waterloo, IA,
Efficiently responded voicemails to promote assistance and service to customers.
Prepared medication labels with item name and quantity.
Created new customer profiles and updated information in pharmacy computer systems.
Ordered medicines daily to ensure compliance with demands and needs.
Ensured proper entry and processing of patient prescriptions in company system.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Prepared prescription transfer requests from competitor companies.
Dispensed medications to patients in accordance with pharmacist orders.
Maintained clean and organized pharmacy shelving and work areas.
Efficiently processed cash register transactions for new and refilled prescription orders.
Assisted staff members with drug inventory, purchasing, and receiving.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Retrieved voicemails to better assist customers.
Restocked shelves and prepared expired drugs for return.
Used 8-point check system to verify labeled prescriptions.
Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
Pharmacy Technician, 02/2004 to 08/2005 Aya – Watertown, SD,
Created new customer profiles and updated information in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Reviewed and monitored patient medication files and lab data in hospital setting.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Verified prescriptions by contacting physicians' offices and receiving approval.
Used 8-point check system to verify labeled prescriptions.
Restocked shelves and prepared expired drugs for return.
Administered medications as per pharmacist orders.
Education and Training
High School Diploma: , Expected in 05/2003 Frederick Douglass High School - New Orleans, LA, GPA:
: Pharmacy Technician , Expected in 02/2004 Bryman College - New Orleans, LA GPA:
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